Samsung's PR backfire

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mmichaelmmichael
Posted:
in General Discussion edited January 2014

Samsung tries to silence customer about faulty S4


  • - Youtube user GhostlyRich uploaded a video of his phone after it caught fire

  • - Samsung ordered him to remove the video before it would replace handset

  • - But Samsung's letter now has had over 270,000 views and GhostlyRich's video criticising the letter has racked up over 700,000 views


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News

http://www.dailymail.co.uk/sciencetech/article-2521284/Samsung-attempts-silence-report-Galaxy-S4-catching-angry-customer-uploads-Youtube-video.html





The video of the letter

http://www.youtube.com/watch?v=2QHd-_qncEU

 

 

The content of the letter the channel user uploaded

http://pastebin.com/D3G2iKDP

 

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