iCloud Care Email Account regarding Lost Iphone

in iCloud edited May 2014

hi there, hope you all can help me.


some one stole my iPhone, and I already erase and lock the iPhone using Lost My iPhone apps. to day I got this email from iCloud Care ([email protected]) asking my security question answer to permanently lock my iPhone.


the question is;

- is that the real procedure to permanently lock my stolen iPhone?

- is that the real email address? not fake - not someone try to reactivate my lost iPhone?


please help





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