Is this TOO MUCH information [below]?

in macOS edited March 2015

Hello fellow Mac users,


This is my first foray into Apple Forums, after using Macs for many years…funny I've never dropped in before now!

I don't know yet how much information users want to see with a question. So I used this nifty little app called EtreCheck, which produced the exhaustive system  information of my setup. Overkill? Please be frank, you can't hurt my feelings. I want to be as popular as I can here.






I RUN OX10 MAVERICKS on my mid-2011 iMac. (But I have noticed this issue with other Apple Macs I’ve owned in the past.

THE PROBLEM:  Practically no application will really “Close” or “Quit” when I click on those commands in the app menu ( or when I use use alt/command/esc key combo command; and frequently when I right-click active app icon in dock to "Force Close" ). Even if I sit and wait a while, programs won’t “Quit.” 

And most of the time _even when a program says it has quit_….I  look in the “Force Quit Applications” menu box and…..the damn things are still shown running. Safari and iTunes are the worst offenders of these ”sticky” quits, as both of those two  will usually “stick around” to make me try “Force Quit” several times.

Why won’t applications simply quit when requested? Very annoying.

I am aware of more Unix-type commands to close apps. But that's not the point. The point is: Shouldn't "QUIT" mean "QUIT"?


EtreCheck version: 2.1.8 (121)

Report generated February 25, 2015 at 10:12:34 AM PST

Download EtreCheck from

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ??

    iMac (21.5-inch, Mid 2011) (Technical Specifications)

    iMac - model: iMac12,1

    1 2.7 GHz Intel Core i5 CPU: 4-core

    4 GB RAM Upgradeable

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 0/DIMM1


        BANK 1/DIMM1


    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

Video Information: ??

    AMD Radeon HD 6770M - VRAM: 512 MB

        iMac 1920 x 1080

System Software: ??

    OS X 10.9.5 (13F34) - Time since boot: 4:51:20

Disk Information: ??

    ST31000528AS disk0 : (1 TB)

        EFI (disk0s1) <not mounted> : 210 MB 

        Macintosh HD (disk0s2) /Volumes/Macintosh HD : 987.08 GB (888.78 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB 


    ST1000LM024 HN-M101MBB disk1 : (1 TB)

        EFI (disk1s1) <not mounted> : 210 MB 

        Sandbox (disk1s2) / : 999.35 GB (368.30 GB free)

        Recovery HD (disk1s3) <not mounted>  [Recovery]: 650 MB 

USB Information: ??

    Apple Inc. FaceTime HD Camera (Built-in) 

    Verbatim USB 3.0 Desktop HD 2 TB

        EFI (disk4s1) <not mounted> : 210 MB 

        Time Machine Bakups (disk4s2) /Volumes/Time Machine Bakups : 2.00 TB (279.30 GB free)

    Western Digital Ext HDD 1021 1.5 TB

        EFI (disk2s1) <not mounted> : 210 MB 

        Western Digital 1.5 Tb (disk2s2) /Volumes/Western Digital 1.5 Tb : 1.50 TB (1.15 TB free)

    Apple Inc. BRCM2046 Hub 

        Apple Inc. Bluetooth USB Host Controller 

    Verbatim Portable USB 3.0 Drive 1 TB

        EFI (disk3s1) <not mounted> : 210 MB 

        Store Apps (disk3s2) /Volumes/Store Apps : 999.86 GB (874.70 GB free)

    ALCOR USB Hub 2.0 

    Apple Computer, Inc. IR Receiver 

    Apple Internal Memory Card Reader 

Firewire Information: ??

    WD My Book 111D 800mbit - 800mbit max 

        disk5s1 (disk5s1) <not mounted> : 32 KB 

        My Book (disk5s3) /Volumes/My Book : 921.03 GB (820.18 GB free)

        SAndDUP (disk5s4) /Volumes/SAndDUP : 539.88 GB (244.29 GB free)

        MAcDUP (disk5s5) /Volumes/MAcDUP : 539.32 GB (442.88 GB free)

Thunderbolt Information: ??

    Apple Inc. thunderbolt_bus

        Seagate GoFlex Adapter Thunderbolt

Configuration files: ??

    /etc/hosts - Count: 15

Gatekeeper: ??

    Mac App Store and identified developers

Kernel Extensions: ??

        /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache

    [not loaded]    com.kaspersky.kext.kimul.44 (44) [Click for support]

    [not loaded]    com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]


    [loaded]    com.kaspersky.kext.klif (3.0.3a40) [Click for support]

    [loaded]    com.kaspersky.nke (1.6.3a13) [Click for support]


    [not loaded]    arcana.PRAM (6.1) [Click for support]


    [loaded]    com.eltima.SyncMate.kext (0.2.5b15) [Click for support]

    [loaded]    com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]

    [not loaded] (1.0.1d1) [Click for support]

    [not loaded] (1.0.3d1) [Click for support]

        /Volumes/My Book/EXTRAS W:MY BOOK DISK/Extras/WD +TURBO Installer

    [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]

    [not loaded]    com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]

        /Volumes/My Book/EXTRAS W:MY BOOK DISK/Extras/WD +TURBO

    [not loaded]    com.wdc.driver.1394HP (1.0.9) [Click for support]

    [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]

        /Volumes/SAndDUP/Applications/MacX Video Converter

    [not loaded]    com.digiarty.driver.goodSysAudioCapture (1 - SDK 10.8) [Click for support]


    [not loaded]    com.alsoft.Preview (4.4) [Click for support]


    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]

Startup Items: ??

    ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound

    Startup items are obsolete in OS X Yosemite

Problem System Launch Daemons: ??

    [failed] [Click for details]

    [failed] [Click for details]

Launch Agents: ??

    [loaded]    com.divx.dms.agent.plist [Click for support]

    [loaded]    com.divx.update.agent.plist [Click for support]

    [not loaded]    com.maintain.LogOut.plist [Click for support]

    [not loaded]    com.maintain.Restart.plist [Click for support]

    [not loaded]    com.maintain.ShutDown.plist [Click for support]

    [not loaded]    com.maintain.Sleep.plist [Click for support]

    [running]    com.maintain.SystemEvents.plist [Click for support]

    [not loaded] [Click for support]

    [not loaded] [Click for support]

Launch Daemons: ??

    [failed]    com.adobe.fpsaud.plist [Click for support] [Click for details]

    [loaded]    com.bombich.ccc.plist [Click for support]

    [running]    com.bombich.ccchelper.plist [Click for support]

    [loaded]    com.bresink.system.securityagent3a.plist [Click for support]

    [loaded]    com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]

    [loaded]    com.coriolis-systems.Downloader.install.plist [Click for support]

    [loaded]    com.galaworks.FreeManD.plist [Click for support]

    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]

    [not loaded]    com.maintain.CocktailScheduler.plist [Click for support]

    [loaded]    com.prosofteng.DriveGenius.locum.plist [Click for support]

    [loaded]    com.raynersw.nshctldo.plist [Click for support]

    [running]    com.syniumsoftware.CleanAppDaemon.plist [Click for support]

    [loaded]    com.timesoftware.timemachineeditor.backup-auto.plist [Click for support]

    [loaded]    com.timesoftware.timemachineeditor.helper.plist [Click for support]

    [running]    com.trusteer.rooks.rooksd.plist [Click for support]

    [loaded]    net.sourceforge.MonolingualHelper.plist [Click for support]

User Launch Agents: ??

    [not loaded]    com.adobe.ARM.[...].plist [Click for support]

    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

    [not loaded]    com.propaganda.dejavu.dvmonitor.plist [Click for support]

    [not loaded]    com.prosofteng.DGMonitor.plist [Click for support]

User Login Items: ??

    Boom    Application  (/Applications/

    Default Folder X Helper    Application  (/Users/[redacted]/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X

    Bartender    Application  (/Applications/

    PandoCalendar    Application  (/Applications/Pando Calendar & databse/

    FreeMan    Application Hidden (/Applications/

    Dock-It    Application  (/Applications/Dock-it/

    GrowlTunes    Application  (/Applications/

    Jumpcut    Application  (/Applications/

    Memory Clean    Application  (/Applications/Memory

    SpeechSynthesisServer    Application Hidden (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/

    Moom    Application  (/Applications/

    Web Search    Application  (/Applications/Web

    Alfred    Application Hidden (/Applications/

    Dropbox    Application  (/Applications/

    readerAppHelper    Application Hidden (/Applications/

    finderpop-daemon    Application  (/Users/[redacted]/Library/PreferencePanes/FinderPop.prefPane/Contents/Resources/

    CuckooChimeAgent    Application  (/Users/[redacted]/Library/PreferencePanes/Cuckoo.prefPane/Contents/MacOS/

    Stickies    Application  (/Applications/

    LaunchMagic    Application  (/Applications/

    MacUpdate Desktop    Application Hidden (/Applications/MacUpdate

    Xmarks for Safari    Application Hidden (/Applications/Xmarks for

Internet Plug-ins: ??

    npRevTraxPrintMyCoupon: Version: RevTraxPrintMyCoupon_x86_64 - SDK 10.9 [Click for support]

    SpeedDownload Browser Plugin: Version: 2.1.5 - SDK 10.6 [Click for support]

    OVSHelper: Version: 1.1 [Click for support]

    Default Browser: Version: 537 - SDK 10.9

    Flip4Mac WMV Plugin: Version:   - SDK 10.8 [Click for support]

    AdobeAAMDetect: Version: AdobeAAMDetect - SDK 10.7 [Click for support]

    FlashPlayer-10.6: Version: - SDK 10.6 [Click for support]

    DivX Web Player: Version: - SDK 10.6 [Click for support]

    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

    Flash Player: Version: - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

    RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]

    DirectorShockwave: Version: 12.1.4r154 - SDK 10.6 [Click for support]

User internet Plug-ins: ??

    Picasa: Version: 1.0 - SDK 10.6 [Click for support]

Safari Extensions: ??


    Google Toolbar




    Speed Download

    Virtual Keyboard



    Bing Highlights

    Adblock Plus




    Amazon Shopping Assistant  [Adware! - Remove]

    Fixed Search Bar for Google

    Searchme  [Adware! - Remove]

    URL Advisor

    Reload Button

    Button Bar


    Slick Savings  [Adware! - Remove]


3rd Party Preference Panes: ??

    Akamai NetSession Preferences  [Click for support]

    CleanApp Logging Service  [Click for support]

    Cuckoo  [Click for support]

    Default Folder X  [Click for support]

    Déjà Vu  [Click for support]

    FinderPop  [Click for support]

    Flash Player  [Click for support]

    Flip4Mac WMV  [Click for support]

    FUSE for OS X (OSXFUSE)  [Click for support]

    Launchpad-Control  [Click for support]

    Perian  [Click for support]

    RestoreMeNot  [Click for support]

    Secrets  [Click for support]

    ArcanaStartupSound  [Click for support]

    Trusteer Endpoint Protection  [Click for support]

    Xmarks for Safari  [Click for support]

Time Machine: ??

    Skip System Files: NO

    Mobile backups: ON

    Auto backup: NO - Auto backup turned off

    Volumes being backed up:

        Sandbox: Disk size: 999.35 GB Disk used: 631.04 GB


        Time Machine Bakups [Local] 

        Total size: 2.00 TB 

        Total number of backups: 42 

        Oldest backup: 2014-10-23 15:04:59 +0000 

        Last backup: 2015-02-25 14:00:53 +0000 

        Size of backup disk: Adequate

            Backup size 2.00 TB > (Disk used 631.04 GB X 3)

Top Processes by CPU: ??

         5%    WindowServer

         4%    Dropbox

         4%    Alive Wallpaper

         1%    coreaudiod

         0%    fontd

Top Processes by Memory: ??

    198 MB    postbox-bin

    172 MB

    146 MB    MacUpdate Desktop

    112 MB    Dropbox

    107 MB    Finder

Virtual Memory Information: ??

    1.19 GB    Free RAM

    1.41 GB    Active RAM

    197 MB    Inactive RAM

    980 MB    Wired RAM

    1.81 GB    Page-ins

    34 MB    Page-outs

Diagnostics Information: ??

    Feb 25, 2015, 05:17:52 AM    Self test - passed


  • Reply 1 of 4
    MarvinMarvin Posts: 14,430moderator
        RestoreMeNot  [Click for support]

    You have loads of anti-virus apps and all sorts of 3rd party tools that could be interfering with the quit command. RestoreMeNot could be what's causing the problem but you'd have to go through each of the utilities.

    LaunchMagic is another one to look at:

    "Version 3.0.3
    Fixed rare problem that could prevent software from quitting"

    I don't know if that refers to the LaunchMagic software or the apps though.
  • Reply 2 of 4

    Hi Marviin,


    I've always been under the impression from other users that RestoreMeNot is a tool to specifically address the annoyance of web browsers that insist on always re-openinig the last session. And it does that. I don't think it is the problem, because there have been long periods of time during which I have run my Mac without RestoreMeNot, but with this same issue of sticky apps refusing to close !


    Ditto with Launch Magic. Actually, I don't know why I even have LM installed - I virtually never use it! DOH! Again, though, there have been periods when I've not had LM installed, but still have had sticky apps.


    Just to satisfy our mutual curiosity, I'll uninstall both of the apps we've discussed here and run for a while, to see what happens. 


    Re: lots of anti-virus code: I would never run any machine without Kaspersky  -  in my opinion the world's best AV app. It's comprehensive, big, but not buggy (like our dear old dork Norton! ). Kaspersky has never interfered even slightly with my normal operation of the machine, so light on resources is it. AND - "Believe-it or Not" ( Apple techs DON'T believe it. They say I've set a couple incredible precedents!) - over my many years of running Macs, Kaspersky has actually caught TWO viruses! So much for virus-free OS X!! That's a dangerous myth. So what I'm saying here is, "Nobody better try to get between me and my Kaspersky.


    Here's what I'll do: I'll dump LM and RMN and run for a while, then get back to you. I have to admit I am approaching this experiment with a bias - these sticky apps have been bugging me for so long,  it seems to me to be an Apple-specific issue. (Or, Not?)


    Thanx for your input. Later…


    Will T.

  • Reply 3 of 4
    [U][/U]If you are a co- ordinator, developer, ora guy with some nous on how a computer - be it Apple or Microcrap you need to know where that email or post has come from and where it's going to and importantly, what it contains besides written text. We can't have little government bureaucrats running around like coneys buggering up the works and putting security patches in to see who wrote the post or where it's going to. Privacy is everything when it comes to our privacy - as CEO Tim Cook recently mentioned to the Telegraph!
  • Reply 4 of 4
    Nope - just about right!
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