Help Activating iPad Air with New SIM Card

Posted:
in Genius Bar edited May 2015

Hi, all.  I purchased the iPad Air listed in this Apple Insider article (http://appleinsider.com/articles/15/02/26/killer-deal-apples-64gb-ipad-air-wi-fi-4g-lte-in-space-grey-for-399) specifically because it stated that the device could be used with a Verizon SIM card.  I'm having a little trouble with this however. 

 

I bought a new Verizon nano SIM (http://www.amazon.com/Verizon-Wireless-LTE-Nano-Card/dp/B00A7YRIJK) and popped it in, but then when I went to "View Account" I got a message that said it could not be activated.

 

I called Verizon and the representative told me that this iPad would not work on their network since it's a Sprint iPad.  Something tells me this is incorrect and there has to be a way to make this work, but I don't know how.  Does the Verizon SIM need to be activated another way before I put it in?  Does the iPad need to be unlocked somehow?  I'm totally lost.  Any help would be appreciated.

 

Thanks!

 

- CJ

Comments

  • Reply 1 of 1
    linkmanlinkman Posts: 1,034member

    Yes it's supposed to work with any of the big US carriers. But it is possible that Verizon is being a total jerk of a company and refusing to allow it to activate on their network. You might want to read this article and the user comments that go with it. 

     

    http://www.pcmag.com/article2/0,2817,2426795,00.asp

     

    If you have decent T-Mobile coverage and won't use much data then consider T-mo's free 200MB/month plan for tablets.

Sign In or Register to comment.