iPhone 5s won't connect to my laptop or iTunes

in Genius Bar edited June 2015

I just purchased an iPhone 5s and it won't connect to my windows laptop or iTunes. My iPad will connect on the same cord and usb and will connect to iTunes perfectly fine but the iPhone won't. All of my previous iPhones, iPods, iPads, etc. connected just fine as well but I am really confused and in need of consultation. 


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