iPhone 5s won't connect to my laptop or iTunes
I just purchased an iPhone 5s and it won't connect to my windows laptop or iTunes. My iPad will connect on the same cord and usb and will connect to iTunes perfectly fine but the iPhone won't. All of my previous iPhones, iPods, iPads, etc. connected just fine as well but I am really confused and in need of consultation.
Comments
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might work only to charge those products and might not transmit data. Also, if you're using a third-party case or extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
Hi! @mbark13 just reboot your phone, it should be working. If not, you can follow these links:
https://support.apple.com/en-in/HT204095
or
http://www.pcadvisor.co.uk/how-to/apple/how-get-iphone-5-or-5s-appear-on-my-pc-3492800/