Can't back up because there is not enough free space available on my computer....any help?

asaadasaad
Posted:
in Genius Bar edited September 2015

I've looked for solutions and continue to get the same error message when backing up to my computer. I have nearly 30gb of free space on my computer. here's what i've tried so far....

 

-Hard restart on both phone/computer

-Used Daisy Disk to remove old back ups

-Checked iTunes devices to see if any back ups are there

-Reset the lockdown folder

-Repaired disk permissions through disk utility.

 

What else can I try? I'm connected via USB on a Macbook Air.

Comments

  • Reply 1 of 1
    MarvinMarvin Posts: 15,324moderator
    I take it you are backing up or syncing your iPhone to your Macbook Air. If you have a 64GB or more iPhone, it's possible that the content on it (movies, photos?) are taking over more than the 30GB remaining on the Macbook Air. On the iPhone, if you go into Settings > General > Usage and tap the storage, it will tell you how much data it is trying to backup.
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