iPod 4G won't recognize charger

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joelsaltjoelsalt
Posted:
in Genius Bar edited October 2015

My iPod [double edit: its an iPod touch from 2012] 4G 5G randomly arbitrarily stopped recognizing the charger.  The charger still charges my wife's iPhone. I've tried different cables and different computers and different wall plugs we had lying around.  

 

It wasn't dropped or updated.

 

Any ideas?  Would cleaning the female lighting contacts help? This is the only thing I can think of.  I looked in there and nothing looks damaged/filthy.

 

I've looked at other threads in the forum, which didn't seem to have quite the same problems.  It's now run out of battery, but before it did I tried restarting it (but not wiping it, because I was trying to do one last backup and eventually the battery gave out before I could try restoring it)

Comments

  • Reply 1 of 7
    1st1st Posts: 443member
    battery dead? did you use it heavily? (charge everyday or twice a day? or let sit for a long time?)
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  • Reply 2 of 7
    joelsaltjoelsalt Posts: 827member
    Quote:

    Originally Posted by 1st View Post



    battery dead? did you use it heavily? (charge everyday or twice a day? or let sit for a long time?)



    Used it heavily but the batter wasn't dead - it was fully charged (or almost so) when the charger stopped being recognized and lasted still a few days (of minimal use).  Was getting all-day use still (with backlight low and I didn't use it heavily)

     

    I'd rather just the batter died so I could keep it plugged in and use it as a dedicated music player with a speaker in one of the rooms in my house :\

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  • Reply 3 of 7
    1st1st Posts: 443member
    battery dead:http://www.everymac.com/systems/apple/ipod/ipod-troubleshooting-repair-faq/ipod-battery-life-tips-troubleshooting-conservation.html

    4 years heavy use, your battery is possibly close to retire (see above link).
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  • Reply 4 of 7
    joelsaltjoelsalt Posts: 827member
    Quote:
    Originally Posted by 1st View Post



    battery dead:http://www.everymac.com/systems/apple/ipod/ipod-troubleshooting-repair-faq/ipod-battery-life-tips-troubleshooting-conservation.html



    4 years heavy use, your battery is possibly close to retire (see above link).



    more like 2.5 years of moderate use - but would the battery go from lasting 7-8 hours to not recognizing the charger?  The phone stayed on for days, it just wouldn't charge.  I've trouble believing its the battery.

     

    Edit: I realize i Put 4G when its a 5G.  Got my generations mixed up.  Got it Xmas 2012

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  • Reply 5 of 7
    1st1st Posts: 443member

    https://support.apple.com/en-ca/HT201545

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  • Reply 6 of 7
    joelsaltjoelsalt Posts: 827member

    The culprit! This was hanging out in the female slot: 

     

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  • Reply 7 of 7
    lawrence colemalawrence colema Posts: 20member

    Bettery Dead Life is not working properly ? you will get best supportive replay from forum.

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