Full Storage, new IOS, RESTORE, no BACKUP.......WANNA DIE !!!!

calamassi86calamassi86
Posted:
in Genius Bar edited October 2015

Hello Guys,



Im panicking....

 

I have an Iphone 5S.

 

For days/weeks I got the message to upgrade to the new IOS and I always clicked NO NO.

 

Yesterday night I think i clicked yes for error then abandoned the upgrade.

 

This morning I woke up with the phone saying "STORAGE FULL" and in the settings it says 0 BYTES

 

Im sure I had almost 1gb free.

 

I try to remove some apps but still says 0 BYTES.

 

Only option is to connect to Itunes.

 

It starts the backup right away, seems fine and then start to install the new IOS (I think the 9.0.2).

 

Phone is restored then I go to recover the backup and it starts loading like usual but at the end of it, after about 20-30mins it says " iphone could not be restored, backup is corrupted"

 

PANIC PANIC PANIC

 

I do local backups every month but Itunes saves only the last one which is corrupt (cause the storage was messed up?).

 

I tried the Iclouds recover but there were no backups either.

 

I lost 15gb of photos, 1000 contacts and much more.

 

My only hope is:

- 1 month ago I did the local backup on the computer and I copied/pasted the whole folder "Apple Computer" under user-appdata-roaming into a USB pen.

 

I tried to replace it into my pc but into Itunes when i select that backup it says "it cant restore from backup cause backup doesnt exist". But IT EXIST, it shows in Itunes with the date.

 

Maybe It cant use it because it was made with the iphone having a previous Ios ?

 

Im dying.

 

Any software could help me to extract data (photos, contacts) from that backup folder ???

Comments

  • Reply 1 of 1
    wonkothesanewonkothesane Posts: 1,725member
    There are multiple third party programs that provide access to iTunes, or even iCloud, backups. I'm. It sure what exactly you copied onto your own drive, and backups are stored in different places depending on your OS version. 

    So so first check which OS you have, then google where iTunes backups are stored for this OS. Then you should be able to use your finder to navigate there and retrieve your pics, or use a third party software (I won't give recommendations, but it's easy to google as well) to access it in a more structured way. 

    Good luck 
Sign In or Register to comment.