Losing Contacts on iPhone 6 Plus

in iPhone
I recently upgraded from an iPhone 6 to the 6 Plus, with Verizon service, and have been having a problems with both syncing my contacts and having them randomly disappear ever since. Has anyone else had this experience or know how to correct this?
No one at the Verizon store or Apple store seem to know what I'm talking about and I haven't been able to find any info online yet - very frustrating.
Thanks for your help!
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