Need help with Apple Mail app

Peter AdamPeter Adam
Posted:
in Genius Bar
Does anyone know why my mail app keeps going offline/telling me certificates are out of date etc? The screenshot below is typically the screen I see. This is very frustrating and slows my productivity no end. Re-starting mail sometimes helps but not always. Any help would be gratefully received.


Comments

  • Reply 1 of 1
    JudySmith712JudySmith712 Posts: 1member
    You can try out the below steps :-

    1) Mail menu | Preferences.

    2) Select problematic account in list on left.

    3) Select "Edit SMTP Server List..." from Outgoing Mail Server drop-down.

    4) Fix username by appending domain name 
        (append "@gmail.com" if standard account, or your own domain if apps user).

    5) Re-enter password. 

    Save your preferences.

    Regards,

    Judy Smith | Tech Support

    www.o365cloudexperts.com



    edited May 2016
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