RBC iOS app update adds pay-by-voice commands to Apple's Siri

Posted:
in iPhone
Customers of the Royal Bank of Canada can now perform money transfers with Siri, with an update to the bank's mobile app for iOS adding the ability to make payments from their checking accounts to individuals and companies using a verbal command.




In the update released on Tuesday, the RBC Mobile app's Siri integration allows the account holder to start a transaction by triggering the digital assistant and asking to pay, such as "Hey Siri, send Pat $20." A follow-up screen confirms the person on the payee list the user wants to pay, as well as the amount, with TouchID also used as a security measure to prevent misuse.

The transaction is then completed by RBC deducting the funds from the customer's account, before sending the payment to the requested recipient.

"It's our goal to continue to be part of the everyday mobile experience of our clients by adding more convenient and seamless ways to send money and bank with RBC," said Sean Amato-Gauci, executive vice president of Digital, Payments, and Cards in a statement. "Building on the explosive growth of our free person-to-person payments products, we're excited to provide the ability for our clients to now send free money transfers from their chequing accounts using Siri.

While RBC is the first Canadian bank to offer Siri-based transactions, the function has been available to iPhone users for a few months, after Apple officially opened up access to its Siri APIs to third-party developers. PayPal started offering its users payments through Siri in November last year, while PayPal subsidiary Venmo was one of the first to use SiriKit, providing the same function to account holders.

RBC was also one of the first major banks to support Apple Pay in Canada, when it fully rolled out in May 2016. Apple Pay officially launched in the country in November 2015, but it was initially limited only to American Express cards

Comments

  • Reply 1 of 4
    bcodebcode Posts: 139member
    As much as I dislike the RBC right now, that's actually a very useful feature. Good on them.
  • Reply 2 of 4
    foggyhillfoggyhill Posts: 4,767member
    Man, I'm with the national bank and they don't even have Apple Pay, they suck hard.
  • Reply 3 of 4
    brucemcbrucemc Posts: 1,532member
    Hoping that CIBC follows suit...

    Oh, and where is Gatorguy to tell us that actually, Google implemented this three years ago...
  • Reply 4 of 4
    How does Siri know which app(s) can fulfill a certain request?

    "Hey Siri, send Pat $20," could -- in theory -- trigger several different apps (as they become available).

    I had assumed you had to include the app name in the command, such as:
    "Hey Siri, use RBC to send Pat $20."
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