iPhone 5s not turning on after being dropped

lebatondecollelebatondecolle
Posted:
in Genius Bar

Hi, I crashed my bike and landed on my phone, it was fully charged and was working perfectly, but it doesn't power on, I have tried pushing the home + power but that didn't work. I have also tried connecting to itunes, it reads it but says it has a problem and needs to be updated or restored to factory settings, which I did, but it still isn't powering on. Could anyone offer an explanation and tell me how to fix this.

Thank you!

Comments

  • Reply 1 of 3
    bruckheimerbruckheimer Posts: 116member
    Connect to Wall Charger and after 10 minutes time try the Reset, of holding both Home and Power buttons until the iPhone begins to restart. Sometimes it can take 10 to 25 sec for the logo to pop up on the iPhone.
  • Reply 2 of 3
    SpamSandwichSpamSandwich Posts: 33,407member
    bruckheimer said:
    Connect to Wall Charger and after 10 minutes time try the Reset, of holding both Home and Power buttons until the iPhone begins to restart. Sometimes it can take 10 to 25 sec for the logo to pop up on the iPhone.
    And if that doesn't work, time to visit the Apple Store. Consider upgrading?
  • Reply 3 of 3
    bruckheimerbruckheimer Posts: 116member
    That or call for a appointment for Apple Expert to look at it.
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