New iOS bug causes some devices to crash on Dec. 2, here's how to fix it [u]

Posted:
in iPhone edited December 2017
A newly discovered iOS bug is wreaking havoc on devices that have local notifications enabled, causing springboard to enter a crash loop once the clock turns 12:15 a.m. on Dec. 2.




According to multiple reports from affected iPhone and iPad users, who recounted the problem on various online forums like Reddit and Twitter (1, 2), the issue rears its head on the latest versions of iOS, including iOS 11.1.1 and 11.1.2.

Reports from a variety of sources note the apparent date/time bug causes notifications -- specifically local notifications -- generated after 12:15 a.m. local time to overload springboard, thus causing an impacted device to soft reset. Some note the bug causes their device to reboot repeatedly, while others claim the glitch results in a total iPhone or iPad crash event.

The problem appears to be associated with apps using Apple's local notification API to generate alerts. Unlike remote notifications, which are derived from offsite servers, local notifications are created on-device. For example, apps that push out daily reminders, like workout, diet and meditation titles, are among those affected by the bug.

Apple has not issued an official response to today's reports, though users on Reddit claim company representatives have suggested a few workarounds. The first method is to disable notifications for impacted apps, a process accomplished by navigating to Settings > Notifications > [target app]. From there, toggle Allow Notifications off.

Alternatively, users can reset the date to Dec. 1 by tapping on Settings > General > Date & Time and toggle Set Automatically to the off position. Then, use the provided date and time selector to roll back the date to Dec. 1 or earlier. It should be noted that this latter solution could cause issues with calendar entries, alarms and other notifications.

Finally, users are reporting that iOS 11.2 is not impacted by the date bug. Those concerned about running into problems should download the latest iOS version through the Software Update mechanism.

Update: Apple has published a Support Document detailing an official fix for the date bug:

1. Tap Settings > Notifications.
2. Tap an app, then turn off Allow Notifications. Repeat this step for each app.
3. Update your device to iOS 11.2.
4. After updating, tap Settings > Notifications and turn Allow Notifications on again for each app.

Comments

  • Reply 1 of 12
    Not affected here....don’t know what you’re talking about, hehe
  • Reply 2 of 12
    philboogiephilboogie Posts: 7,377member

    Time after time Apple has a time bug.


    Apple Pay, including Apple Pay Cash, available in The Netherlands. Finally! Now they only need to tell us which banks are supported:

    https://support.apple.com/nl-nl/HT206637


    Soli
  • Reply 3 of 12
    SoliSoli Posts: 6,149member
    An iOS update on a Friday night/Saturday night. I have to think this is just about the 02 Dec bug. Did this one really sneak up on them?

    Time after time Apple has a time bug.


    Apple Pay, including Apple Pay Cash, available in The Netherlands. Finally! Now they only need to tell us which banks are supported:

    https://support.apple.com/nl-nl/HT206637

    Sweet! I'll see if I can do an international trade after we've updated and set it up. I'm curious if and how that will work.
  • Reply 4 of 12
    JanNLJanNL Posts: 210member

    Time after time Apple has a time bug.


    Apple Pay, including Apple Pay Cash, available in The Netherlands. Finally! Now they only need to tell us which banks are supported:

    https://support.apple.com/nl-nl/HT206637


    Available in The Netherlands?? With a card/bank from abroad I presume?
  • Reply 5 of 12

    Time after time Apple has a time bug.


    Apple Pay, including Apple Pay Cash, available in The Netherlands. Finally! Now they only need to tell us which banks are supported:

    https://support.apple.com/nl-nl/HT206637


    What are you talking about? It's not available and Apple Pay Cash is US only,. 
    edited December 2017 spheric
  • Reply 6 of 12
    No issue with ApplePay Cash being US-only while the date bug is universal
    edited December 2017
  • Reply 7 of 12
    docno42docno42 Posts: 3,192member
    It' beyond idiotic there's not a way to easily disable (temporarily or otherwise) all notifications.  Drives me nuts when using my device for presentations, watching media, playing games where a notification will screw up gameplay, etc. 
    asdasd
  • Reply 8 of 12
    docno42 said:
    It' beyond idiotic there's not a way to easily disable (temporarily or otherwise) all notifications.  Drives me nuts when using my device for presentations, watching media, playing games where a notification will screw up gameplay, etc. 
    "Do Not Disturb" turns off all notifications. You can use that for presentations or game play.
    edited December 2017 Solidysamoriajony0
  • Reply 9 of 12
    dysamoriadysamoria Posts: 1,549member
    docno42 said:
    It' beyond idiotic there's not a way to easily disable (temporarily or otherwise) all notifications.  Drives me nuts when using my device for presentations, watching media, playing games where a notification will screw up gameplay, etc. 
    "Do Not Disturb" turns off all notifications. You can use that for presentations or game play.
    When the device is inactive/asleep. Not when you're using it. Edit: oops, my mistake. It's like I described unless you've set it to "always" in the do not disturb settings.
    edited December 2017
  • Reply 10 of 12
    It's not a bug --- It's a security enhancement ;)
    edited December 2017
  • Reply 11 of 12
    sphericspheric Posts: 1,447member

    Time after time Apple has a time bug.


    Apple Pay, including Apple Pay Cash, available in The Netherlands. Finally! Now they only need to tell us which banks are supported:

    https://support.apple.com/nl-nl/HT206637


    No, Apple Pay is not available in the Netherlands (or Germany, unfortunately). 

    Apple Pay Cash is supported by your system (that’s what was added in 11.2), but not in your region (yet).
  • Reply 12 of 12
    Thank you so much for posting this fix! It worked! I couldn't understand what was causing my phone to crash every couple minutes, and thought it had to do with image heavy apps or low disk space. I'm in the US, using a major carrier, and with wifi, cell data, app changes, I couldn't figure it out. You saved me from the pain of going to the apple store and potentially the cost and frustration of shelling out bucks for a new phone before I really needed to.  Thank you!
    icoco3
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