PSA: Uber update seemingly disables Apple Maps extensions, Siri integration

Posted:
in iPhone edited February 2018
Uber's latest iOS app update, released on Jan. 22, appears to have disabled compatibility with Apple Maps extensions, meaning users looking to hail rides within Apple's mapping app are out of luck until the issue is resolved.




As seen in the screenshot above, taken from an iPhone X running iOS 11.2.5, Uber no longer shows up as a valid ride sharing option in Apple Maps. Siri's integration with the service is also non-functional.

Further, the service is not available for activation in the Settings app. Normally, users can enable or disable Uber's Maps integration by navigating to the "Ride Booking Extensions" section in Settings > Maps, but that option is currently unavailable.

Apple's Maps extensions are working, however, as Uber competitor Lyft's ride booking extension is functioning without issue. Table booking extensions like Yelp and OpenTable are also working as expected.

The problem was first spotted with the release of Uber version 3.282.10000, which was pushed out to users last week.

The most interesting takeaway from the current situation isn't Uber's disappearance from Maps, but the public's reaction to it. Plainly put, it seems like no one noticed.

There is little mention of the abrupt lack support online, be it on Twitter, Reddit or any of the other usual social media suspects. This dearth of chatter suggests either Uber's iOS customer base has shrunken dramatically or, more likely, few of those users rely on Maps extensions to book their rides.

AppleInsider reached out to Uber for comment and will update this story when a response is received.

Comments

  • Reply 1 of 14
    foggyhillfoggyhill Posts: 4,767member

    I think should just kick those ethically challenge morons out of the platform.
    The cheat they used Applelast year should have gotten them a lot more than a slap on the wrist.
    minicoffee
  • Reply 2 of 14
    Yeah. The Uber app is already quite good on iOS. Most people dont use voice assistants for stuff like this. Amazon is still dreaming.
  • Reply 3 of 14
    I support Uber’s business model, but the company itself is a cesspool. 
  • Reply 4 of 14
    Ha! I never knew about Apple maps extensions until 2 minutes ago. Interesting. They should give that some more attention on the keynote events I guess. 
    Now that I know, I’ll probably start using it. 
    goodbyeranchpeterhart
  • Reply 5 of 14
    Does anyone still use Uber after all the sh*t they’ve pulled?
  • Reply 6 of 14
    tokyojimu said:
    Does anyone still use Uber after all the sh*t they’ve pulled?
    Yes. People either don’t know because they don’t really follow “tech” news or they don’t care because “Uber is sooo convenient”. 
    peterhart
  • Reply 7 of 14
    Yet another reason for me not to care about Uber. How can a company with so much potential for disruption of the transportation industry, literally do anything and everything to not be successful??
    edited February 2018
  • Reply 8 of 14
    Cesar Battistini MazieroCesar Battistini Maziero Posts: 167unconfirmed, member
    Dan!el said:
    Ha! I never knew about Apple maps extensions until 2 minutes ago. Interesting. They should give that some more attention on the keynote events I guess. 
    Now that I know, I’ll probably start using it. 
    They gave it a lot of attention!
    bshank
  • Reply 9 of 14
    Dan!el said:
    Ha! I never knew about Apple maps extensions until 2 minutes ago. Interesting. They should give that some more attention on the keynote events I guess. 
    Now that I know, I’ll probably start using it. 
    Likewise! I swear those options were not there the last time I looked, probably a year or two ago hahaha
  • Reply 10 of 14
    igorskyigorsky Posts: 425member
    Too bad. Extensions were a great way to easily compare Uber/Lyft prices for a particular trip.
  • Reply 11 of 14
    tokyojimu said:
    Does anyone still use Uber after all the sh*t they’ve pulled?
    I switched to Lyft. But it confused me that Uber stopped showing up in Maps when I wanted to hail a ride, I liked seeing the orice compares. 
  • Reply 12 of 14
    igorsky said:
    Too bad. Extensions were a great way to easily compare Uber/Lyft prices for a particular trip.
    THIS could be a reason. 
    lostkiwi
  • Reply 13 of 14
    SoliSoli Posts: 9,272member
     Maybe this was a mistake, but anything with Uber I just assume it’s for some nefarious reason.
  • Reply 14 of 14
    matrix077 said:
    igorsky said:
    Too bad. Extensions were a great way to easily compare Uber/Lyft prices for a particular trip.
    THIS could be a reason. 
    FWIW I reached out to them for an explanation. Let’s see what they say. 
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