Sending PowerBook in for servicing. Questions

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bis22bis22
Posted:
in General Discussion edited January 2014
First of all, should I send it in with my screen protector or would it be a good idea if I just wiped off my keyboard or something?



Another thing, the tech advised me to back up my hard drive. Is there any utility I can download to make a compressed image of my hard drive and then restore it to my hard drive later? I know I can make a compressed image with Disk Copy, but I can't find a way to restore it.



[ 01-18-2003: Message edited by: bis22 ]</p>

Comments

  • Reply 1 of 7
    alcimedesalcimedes Posts: 5,486member
    i'd put something inbetween the keys and the screen. as for how to restore from disk copy, just save your files as a CD/DVD master. it will show up as a file. when you double click on it it will turn into a disc on your desktop. you should be able to pull all of you data off it from there no problem.
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  • Reply 2 of 7
    fran441fran441 Posts: 3,715member
    What's wrong with your PowerBook that you have to send it in for repairs?
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  • Reply 3 of 7
    bis22bis22 Posts: 34member
    Well, if I use disc copy and just drag all my files over, it won't get all those invisible files right insider the main directory that OSX needs.



    As for what needs to be repaired, the combo drive is having a little trouble reading certain cds that other drives have no problems with. It's done that ever since I got it.
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  • Reply 4 of 7
    mr. fantasticmr. fantastic Posts: 123member
    [quote]Originally posted by bis22:

    <strong>Well, if I use disc copy and just drag all my files over, it won't get all those invisible files right insider the main directory that OSX needs.



    As for what needs to be repaired, the combo drive is having a little trouble reading certain cds that other drives have no problems with. It's done that ever since I got it.</strong><hr></blockquote>



    Don't worry about backing up your entire drive - that's pointless. Just gather all your important documents, burn them to CD as well as your 3rd party applicatons (yes you can drag and drop them) and your library that's in your home directory. The invisible files are only for the system and not important to the integrity your data. However, if you really wanted to clone your drive, there is a clone tool over at versiontracker.com that will make a bootable duplicate of your drive. But you'll probably need a Firewire drive to back up to.



    Good luck. Last time I sent my laptop to Apple, I never got it back!
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  • Reply 5 of 7
    ghost_user_nameghost_user_name Posts: 22,667member
    The backing up your hard drive recommendation is to cover their ass. I think you run a greater risk of not getting the machine back than getting it back with lost data I don't advocate not backing up on a regular basis, mind you.



    As said before, just back up the important files to cover your ass...
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  • Reply 6 of 7
    bis22bis22 Posts: 34member
    [quote]Originally posted by M3D Jack:

    <strong>The backing up your hard drive recommendation is to cover their ass. I think you run a greater risk of not getting the machine back than getting it back with lost data I don't advocate not backing up on a regular basis, mind you.



    As said before, just back up the important files to cover your ass...</strong><hr></blockquote>



    Well I'll still do it just to be safe. When I asked him why my data might be lost, he said they might want to restore it to the factory configuration.
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  • Reply 7 of 7
    stagflation stevestagflation steve Posts: 294member
    Send the Powerbook by Fedex on your own dime, don't take your chances with Airborne Express.



    If it arrives damaged because some Airborne temps decided to play warehouse soccer you will be totally screwed.
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