Beware of Phobio's inflated quotes (Apple's trade in partner)
So apparently Apple has partnered with Phobio to offer trade ins. I wanted a new laptop and decided I'd take advantage.
My first mistake was I did the laptop purchase and Phobio trade in as two separate transactions. I believe Apple would have treated me better had they been linked.
Anyway, I was quoted $449 but when I sent it in, it was revised down to $90 due to "dead pixels" and "dents". It was a 2012 MBP and had minor scratches due to the year, but an 80% reduction in value is crazy. Spoke to Apple and Phobio and just got the run around.
Would have saved a lot of time and hassle to just sell it on Kijiji. Anyway, hopefully this will save someone else the hassle
My first mistake was I did the laptop purchase and Phobio trade in as two separate transactions. I believe Apple would have treated me better had they been linked.
Anyway, I was quoted $449 but when I sent it in, it was revised down to $90 due to "dead pixels" and "dents". It was a 2012 MBP and had minor scratches due to the year, but an 80% reduction in value is crazy. Spoke to Apple and Phobio and just got the run around.
Would have saved a lot of time and hassle to just sell it on Kijiji. Anyway, hopefully this will save someone else the hassle
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