Apple Watch Series 4 summons help for 80-year-old Munich woman after fall

Posted:
in General Discussion edited April 15
Emergency services were automatically summoned by a Series 4 Apple Watch when a 80-year-old woman fell in her apartment in Haidhausen, Munich.




"A dispatcher in the integrated control center accepted the emergency call [from the Watch]," said a spokesperson (in translation). "He heard a band announcement telling him that a person had fallen heavily. The Watch also transmitted the coordinates of the scene of the accident."

Reportedly, the police used that coordinate data to identify the woman's address and an ambulance was dispatched.

"The ambulance crew found that the door was locked and the retiree could not open it," continued the spokesperson. "Then they called for the fire department, which opened the apartment door by force."

The alert displayed on your Watch when a fall is detected
The alert displayed on your Watch when a fall is detected


As well as alerting the authorities when the 80-year-old did not respond and switch off the alert, the Apple Watch also notified her son.

"Since the woman was not injured," concluded the spokesperson, "the ambulance crew cared for her only until the arrival of the son. He took over the further care."

Apple Watch Series 4 has a fall detection system that will display an alert if it detects very sudden movement that is typically indicative of falling over. If you don't respond to the alert by tapping a button to cancel it, the Watch will then contact the emergency services and any numbers you have set up in your Medical ID information.

The feature is only automatically enabled for users who are aged over 65, however. If you are younger than that, it's considered more likely that you may be engaged in sporting activities that could erroneously trigger the fall detection.






This incident in Munich follows increasingly countless reports of Apple Watch saving lives with its fall detection and other health services.

Comments

  • Reply 1 of 14
    GeorgeBMacGeorgeBMac Posts: 4,695member
    As a nurse I've seen people who fell and laid there a couple days till somebody found them.   Ugly.   Really ugly.   It's something that many never recover from.
    jbdragonnubusstanhopewatto_cobra
  • Reply 2 of 14
    dws-2dws-2 Posts: 238member
    I've had fall detection on for about six months, and it's detected two falls, both times when I was chasing and wrestling with my dog. The first one didn't seem like much of a fall, but the second one was a genuine fall. I wasn't injured, but it was pretty cool to see the fall detection come up.
    GeorgeBMacstanhopewatto_cobra
  • Reply 3 of 14
    jbdragonjbdragon Posts: 2,135member
    I have it turned on, on my Apple Watch. It detected I fell once so far, and I was at work at the time installing a new 1-1/2 HP Circulating water pump. I was on my knee's, it a cramped area. Not sure how it got set off?!?! I canceled it of course.

    A few months back, I was driving on a back road that wasn't the best of shape. Well my iPhone is mounted in my X type mount. I hit a good bump, the phone slid down the mount to where it was holding down the 2 buttons on each side or whatever, enough to set off 911, I canceled it, but it didn't matter. They ended up calling me as I'm driving down the road, telling me where I'm at, I'm telling them I'm OK, the 911 got set off accidentally. If you start calling 911 and cancel, they still have your number and will call you back, just to make sure you're OK. I really miss the right side button being on the top, not the side of the phone. This wouldn't have happened. it's bad enough at times adjusting the volume and accidentally turn the phone off.

    Still, it's ice having the Apple Watch have these features. It does save lives. Many people have fallen and couldn't get up and end up on the floor for a number of days until no one hears from them, or come over and find them on the floor. This has been what "Life Alert" is used for. I guess you wear a button and push it if you need help. Are they more advanced than that? That is a service you pay a monthly fee for. Which is another free feature for the Apple Watch.
    edited April 15 GeorgeBMac
  • Reply 4 of 14
    MacProMacPro Posts: 18,294member
    It is a very comforting feature. I had two fall alerts soon after I got my Watch 4 and both times I had slipped but not hurt.  I was impressed by the question it asked me, three options, I fell, I didn't fall and I fell but I was ok.  Clearly a learning phase.  I've heard of people in our area that were found dead after several days who had fallen and bashed their heads.  Florida with swimming pools and indoor tiles is extremely dangerous as I found out running into the house with wet feet to get a phone call (pre-iPhone days I should add, there was a thing called a 'land line' I recall).  I cracked the back of my head so hard after slipping I was out for several minutes.  No lasting damage but I never did it again.  Don't even mentioning walking into slider doors when winter ends and they are shut after months of being open.  That really hurts too.
    GeorgeBMacwatto_cobra
  • Reply 5 of 14
    SoliSoli Posts: 8,970member
    Two falls hiking (a week apart) and no fall detection alert for me. No injuries on the 2nd and just a few scratches the first falling about 8 feet off a tree I was attempting to walk across. The first time I wasn't in any cell phone range so I thought that might be the reason it didn't engage.
  • Reply 6 of 14
    The fall alert goes off almost every time I reach down or go to one knee to get something out of a bottom drawer. Although, it's really good to know that the alarm is working.
  • Reply 7 of 14
    GeorgeBMacGeorgeBMac Posts: 4,695member
    DaFoxE1 said:
    The fall alert goes off almost every time I reach down or go to one knee to get something out of a bottom drawer. Although, it's really good to know that the alarm is working.
      Assuming that that is true, you should return it to the Apple store for them to check it.
    stanhope
  • Reply 8 of 14
    GeorgeBMacGeorgeBMac Posts: 4,695member
    dws-2 said:
    I've had fall detection on for about six months, and it's detected two falls, both times when I was chasing and wrestling with my dog. The first one didn't seem like much of a fall, but the second one was a genuine fall. I wasn't injured, but it was pretty cool to see the fall detection come up.
    Dog:   2
    Owner:   Zip, Zero, Nada....
  • Reply 9 of 14
    chasmchasm Posts: 1,593member
    I’ll take the occasional false alarm over being helpless or knocked out after a severe fall any day of the week.
    stanhopeGeorgeBMacwatto_cobrajony0
  • Reply 10 of 14
    MacProMacPro Posts: 18,294member
    DaFoxE1 said:
    The fall alert goes off almost every time I reach down or go to one knee to get something out of a bottom drawer. Although, it's really good to know that the alarm is working.
    Welcome, I see this is your first ever post.  The alert only goes off if you don't tap to say you are ok when the fall detect pops up, so why don't you do that, it trains the watch as to your movements to better detect a real fall.
    edited April 15 watto_cobra
  • Reply 11 of 14
    Soli said:
    Two falls hiking (a week apart) and no fall detection alert for me. No injuries on the 2nd and just a few scratches the first falling about 8 feet off a tree I was attempting to walk across. The first time I wasn't in any cell phone range so I thought that might be the reason it didn't engage.
    Probably a dumb question, but was Fall Detection turned on? I heard it's off by default if you're below 65, or something?
    watto_cobra
  • Reply 12 of 14
    fred1fred1 Posts: 329member
    My question in all of this is how we find out about these instances when the watch saves a life. Did the woman call the local news? Did the paramedics? Did she send an e-mail to Tim? I’m not doubting it happened, just wondering . . .
  • Reply 13 of 14
    SoliSoli Posts: 8,970member
    Soli said:
    Two falls hiking (a week apart) and no fall detection alert for me. No injuries on the 2nd and just a few scratches the first falling about 8 feet off a tree I was attempting to walk across. The first time I wasn't in any cell phone range so I thought that might be the reason it didn't engage.
    Probably a dumb question, but was Fall Detection turned on? I heard it's off by default if you're below 65, or something?
    It's a solid question. I did enable it since I am well below 65, and I also made sure it was still enabled before my post yesterday.
    watto_cobra
  • Reply 14 of 14
    if it had notified her son before the emergency services then maybe he could have got there first and saved them bashing the door down which will probably be a costly repair for a pensioner.
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