Review: 2019 13-inch MacBook Pro -- ultimate refinement without revolution

Posted:
in Current Mac Hardware edited June 1
Apple's latest 13-inch MacBook Pro is here and with it comes another iterative spec bump. This year it is further about refinement, improving not only the performance of the machine but the reliability of the keyboard. AppleInsider has spent the last couple weeks with the new machine to see how refined Apple's changes ultimately are.

MacBook Pro
2019 MacBook Pro feels familiar

A familiar design

The 13-inch MacBook Pro with Touch Bar that we have in for review is the base $1799 model. For that retail price, you get a 2.4GHz quad-core 8th-generation i5 processor that turbo boosts up to 4.1GHz, it has 8GB of RAM, 256GB of SSD, and it's using Intel's Iris Plus 655 for graphics.

There are two major changes to the new 13-inch MacBook Pro. First is the upgraded internals including the latest generation processors. Second, is a newly upgraded keyboard.

Before we get into those changes, let's go over what hasn't changed.






From the exterior, nothing on the outside has changed from the last three iterations on the current MacBook Pro design. It's largely crafted from a single block of aluminum, and this unibody design looks nice, it's sleek, and it remains one of the most portable pro machines we've tested.

There are the complaints, now four years with this particular body design, that the machine looks dated. But, we still think it looks solid. After all, there's a reason why Apple generally keeps the same enclosure in the MacBook Pro for about four years.

Apple has retained the 13-inch Retina Display with support for the P3 wide color gamut, so the colors are distinctly accurate and vivid. There's also True Tone, which helps adjust the screen temperature to match the environment you're in. While helpful for general use, it remains somewhat problematic for videographers or photographers that require complete color accuracy.

The only change we'd really like to see is a reduction in bezel size. They are starting to look heavy compared to what we know Apple can do after seeing the latest iPad Pros.

Four years with USB-C Thunderbolt 3

As far as connectivity goes, we still have a total of four Thunderbolt 3 ports, giving customers plenty of bandwidth for maximum data transfer speeds up to 40Gb/s on each port. As before, these are USB-C with all that entails, including alt-modes for easy monitor connection, and similar.

MacBook Pro
USB-C Thunderbolt 3 ports are great on MacBook Pro


USB-C wasn't quite ready for universal use in 2016 when the MacBook Pro redesign first incorporated it. The world also wasn't ready for USB-A on the iMac when that debuted two decades ago, either, but somehow, we adapted. We've seen a lot of migration to to USB-C by vendors since 2016, and adoption is only accelerating.

Our recommendation, as always, is to avoid dongles as much as possible. If you need USB-A, get a USB-C to USB-B cable, and connect a USB hub. Get a Thunderbolt 3 dock if you have to. You don't need hundreds of dollars of one-inch adapters to do what you need to do.

Since the dawn of computing, people have needed adapters and cables to get from point A to point B. "Donglegate" as it applied to USB-C was a ridiculous term and concept in 2016, and it's even more inane now.

Performance

When we did our initial first look we were impressed with the benchmark scores we received from this 13-inch laptop. In Geekbench the 2019, the 13-inch MacBook Pro posted a single thread score of 4993 and a multi-core score of 18283.

MacBook Pro
MacBook Pro still has great performance


For comparison, the 2018 13-inch entry-level model has a single thread score of 4520 and a multi-core result of 16629. so there's a substantial gain for multi-core processing at the same price-point.

What this practically means is that regular, light use, like media viewing, and the like are effectively the same between the 2018 and 2019 models. Jobs that leverage multiple cores, like video rendering, will get a small boost.

With BlackMagic's Disk Speed Test, the base model 13-inch MacBook Pro tops out at around 1300MB/s for its write and around 2600MB/s for its read speeds. Both results are as-expected. If you need faster write speed, buying more storage at purchase will increase this, as parallelization of writes increases with more flash.

We're not sure we'd upgrade from a 2018 13-inch MacBook Pro -- but is how it generally is with a year-over-year comparison of any hardware.

Battery life, according to Apple, should last up to ten hours. In our real world usage, we only got around 8.5 hours to 9 hours when browsing the web, watching a few shows on Netflix or YouTube videos. Of course, your mileage may vary.

There's a new material under the keyboard

There was a lot of internet drama around precisely what changes Apple made to the updated third-generation keyboard. Under these keys are these new key dome metals and membrane materials that are slightly different than the previous versions. What this will do in the long run, isn't exactly clear right now.

MacBook Pro
MacBook Pro keyboard has some design changes


These materials also the reason why these keys may feel a bit softer than previous iterations. We don't think it's that big of a difference from the 2018 version versus the 2019, but some of the people we've demonstrated the two machines for say that there is a very, very slight difference between the two.

2018 (left) vs 2019 (right)-  Source: iFixit
2018 (left) vs 2019 (right)- Source: iFixit


New Nylon membrane - Source: iFixit
New Nylon membrane - Source: iFixit


Repair mavens iFixit says that the metal dome switches on the 2019 MacBook Pro is still the same overall switch design they had been using previously, but it's using some sort of revised heat treatment, or alloy, or possibly both, to help achieve a lower failure rate. Only time will tell whether or not this updated third-generation butterfly switches actually fixed Apple's keyboard issues. And, like we've been doing for a long time now, we are watching.

What's under the keyboard - Source: iFixit
What's under the keyboard - Source: iFixit


New membrane and metal dome switch - Source: iFixit
New membrane and metal dome switch - Source: iFixit

Years of use

Although we've only used this machine for a couple weeks, it feel like we've been using it so much longer. That's because we've effectively been using it since 2016 when this design hit store shelves. This gives us quite the amount of time to reflect on the things that work and don't work after many hundreds of days of daily use.

One of things that has been a bit of a divisive topic is the Touch Bar. It carried a lot of hype but landed with a bit of a whisper. There still aren't a lot of use cases for the Touch Bar and the debate continues about a user desire for traditional function keys.

We fell into this camp as well -- until we used the new MacBook Pro in clamshell mode and we notice the benefits that it provided -- ones so simple we don't think about them until we can't use them. When closed, we missed things like the color picker in graphics programs, the recent document picker in Affinity Photo and Affinity Designer, and adjusting audio quickly in bulk in Final Cut Pro X. Not to mention Touch ID.

MacBook Pro
MacBook Pro


With no Touch ID, we are left entering our password often. When the MacBook Pro is open you can use your Apple Watch to log in and Touch ID for authenticating purchases or entering passwords into Safari. Without Touch ID, the latter two fall onto your login credentials can get obnoxious to constantly enter.

At this point, it's pretty clear that the Touch Bar is here to stay, and we're reasonably certain that the low-travel butterfly keyboard combined with the Touch Bar is a herald of a day where Apple goes to an all-glass keyboard on the line, similar to typing on an iPad. Before that day comes, though, we're hoping for some beefing up of the Touch Bar's capabilities in the next macOS.

When under load, the fan gets loud, but is still quieter versus most of the PC laptops we've ever used. We've said it before, and we'll say it again -- Apple designed this chassis in 2015. It did so, based on promises that Intel made about process size improvements and thermal characteristics of that migration that are only arriving by the holiday purchasing season according to Intel, more than four years late.

This doesn't help now, of course. And, high-end chips suitable for a MacBook Pro aren't arriving until an unspecified later.

Today, tomorrow, or yesterday

Buyers of the new 13-inch MacBook Pro will likely fall into one of three categories. You either don't need the latest and greatest and are ok going with last year's machine but and saving some cash, those that need a machine now and want the best they can get in the 13-inch size, or those who want a great machine but are in no rush.

The upgrade this year is solid and does show improvements. The 2019 model isn't like the quad-core that was introduced in 2018, which was a sea-change for the size versus the dual-core 2017. But, as with most other year-to-year update, with little other in the way of an upgrade there, are always people who would prefer to hold out just a year longer.

MacBook Pro
MacBook Pro


There will always be something coming soon. Likewise, there is always something from last year that you can get for a bit less money. But, waiting doesn't help if you need it now.

If most of your work is general use, leaning on single-thread processing like media playback and similar light use, get the 2018 model and save a bit of green.

While Apple likes four-year cycles on MacBook Pro chassis redesigns, that isn't always the case. If you're a gambler, you can hold out until 2020 when Apple is predicted to roll out a redesigned MacBook Pro.

But, if it's time now, and you can't wait another day, you won't be sorry if you get the 2019 13-inch MacBook Pro.

Rating: 4 out of 5

Where to buy

Apple Authorized Reseller Adorama is knocking $100 to $200 off select 2019 13-inch MacBook Pros with coupon code APINSIDER exclusively for AI readers. To activate the deals, which deliver the lowest prices available on the brand new models, shoppers must use the special pricing links below or in our 2019 13-inch MacBook Pro Price Guide and enter the coupon code during checkout.

Need help? Send us a note at [email protected] and we will do our best to assist.

Save $100 to $200 on Apple's 2019 13-inch MacBook Pro Closeout savings on 2018 models
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Comments

  • Reply 1 of 36
    iadlibiadlib Posts: 4member
    1. The machine was released May 21, 2019 so you haven't spent a couple weeks reviewing it. 2. The 13 inch pro is a redheaded stepchild of a machine with integrated graphics and should be put out of its misery and not called a pro machine. 3. It's vitally important to get discrete graphics back into a smaller machine, your review should demand as much. 4. Your review of the 8 core 15 inch model is actually the first portable machine in years that deserves the pro monicker. As a matter of fact it proves how important discrete graphics are as the i9 with Vega 20 is a quantum leap above the 13 inch model and has less thermal throttling to boot. Even so, the vega 16 and 20 should be the standard graphics and not be an upcharge.
    edited June 1 williamlondonanantksundaramcurtis hannah
  • Reply 2 of 36
    Eric_WVGGEric_WVGG Posts: 683member
    3. heh… I agree… been my complaint with the mid-sized "Pros" going all the way back to the G4 days

    "blah blah but cooling" nonsense. It's just segmentation.
  • Reply 3 of 36
    It’s still amazing to me that Apple has managed to ship a keyboard on its flagship Mac for 3 years now that not only is inherently flawed and prone to defect, but is just completely miserable to type on. 

    Meanwhile, they also make one of the best keyboards to type on that I’ve ever used, the current gen Magic Keyboard. 

    One needs only to alternate between using these two to know that one is what a keyboard should be and the other is a compromised imitation of it, hampered so by other design desires for size and weight on the portable product. 

    As someone who regularly does switch between the two, using an iMac all day for work and then a MacBook Pro when away from the desk, it is a huge downgrade in experience when moving away from the iMac.  It wasn’t always this way. I’m not alone in thinking that Apple made poor choices and trade-offs for the current design of the MacBook Pro. And I’m not talking about removing ports, unifying that into a single do-everything port was inevitable and practical.

    edited June 1 chemengin1
  • Reply 4 of 36
    Mike WuertheleMike Wuerthele Posts: 4,989administrator
    iadlib said:
    1. The machine was released May 21, 2019 so you haven't spent a couple weeks reviewing it. 2. The 13 inch pro is a redheaded stepchild of a machine with integrated graphics and should be put out of its misery and not called a pro machine. 3. It's vitally important to get discrete graphics back into a smaller machine, your review should demand as much. 4. Your review of the 8 core 15 inch model is actually the first portable machine in years that deserves the pro monicker. As a matter of fact it proves how important discrete graphics are as the i9 with Vega 20 is a quantum leap above the 13 inch model and has less thermal throttling to boot. Even so, the vega 16 and 20 should be the standard graphics and not be an upcharge.
    1. You don't know when we got our review unit.

    2 & 3. Gatekeeping the term "Pro" based on what you need it for serves no useful purpose. What you need is not what everybody needs. While we here at AppleInsider would like at least the option for discrete graphics in the 13-inch MBP for our own reasons, they are by far, not mandatory for the vast majority of use cases for this machine. Apple hit the target that it aimed for in this machine. That sounds like it isn't you, and that's okay.

    4. See 3, regarding Pro. If you think "Pro" implies anything more than a simple marketing term to differentiate it from the MacBook Air, and MacBook, I don't know what to tell you.

    edited June 1 roundaboutnowlesterkrimbaughDanManTXwilliamlondonchasmidoradiopscooter631STnTENDERBITSmacxpressmacplusplus
  • Reply 5 of 36
    chasmchasm Posts: 1,698member
    It’s still amazing to me that Apple has managed to ship a keyboard [that] is just completely miserable to type on. 

    Meanwhile, they also make one of the best keyboards to type on that I’ve ever used, the current gen Magic Keyboard. 

    One needs only to alternate between using these two to know that one is what a keyboard should be and the other is a compromised imitation of it, hampered so by other design desires for size and weight on the portable product.
    I also use both keyboards, and I will agree with you that the Magic Keyboard is a better keyboard -- but that's where we part company. I don't find the recent MBP keyboards (which I use a lot when working for a contractor) to be bad at all; I enjoy the larger keypads, which I've noticed slightly improve my accuracy. I was always a "gentle" touch typist, so I've had zero trouble adapting to the low-travel keyboards across the MacBook and MBP lines; I enjoy them and have had no trouble with them whatsoever, but then I don't eat or drink over them (not saying that's the cause of all MBP keyboard issues, but it doesn't help).

    I remember when the "chiclet" keystyle of the MacBook Air and 2012 MBP (and now, every single PC laptop in the world) were new and just as controversial. Same old, same old -- from the same old sources. I also routinely use a Logitech K480 (a very plastic, higher-travel cheap Bluetooth keyboard) with my iPad Pro, and I like it very much too -- and of course I occasionally use the on-screen, no-travel-at-all keyboard of my iPhone and iPad.

    Perhaps I'm just a freak, but I have no trouble switching between them, and am more-or-less equally adept and productive at all of them. The reality out here in the real world is that 99 percent of users are constantly switching between flat mobile-device on-screen keyboards and various kinds of traditional medium-travel USB or BT keyboards for most of their computers, and nobody but the nit-pickers or those who are actually in fact having mechanical keyboard issues care or notice.

    Frankly, I strongly suspect that the future is haptic-feedback flatscreen keyboards, because this presents several advantages in manufacture cost (no more making custom keyboards for different languages, keyboards can be customized on-the-fly for optimum application use, no more ingress from food/drink etc) and only one minor disadvantage (if the on-screen KB breaks, you'll need to switch to a BT keyboard till you get the screen replaced).

    We've been training on such keyboards for a decade thanks to our mobile devices, and it would allow for even lighter/thinner notebooks that would likely require fewer repairs, so ... very likely our future (though of course for the minority of typing fetishists, BT and wired externals are likely to still be available for a very long time to come.
  • Reply 6 of 36
    StrangeDaysStrangeDays Posts: 8,782member
    It’s still amazing to me that Apple has managed to ship a keyboard on its flagship Mac for 3 years now that not only is inherently flawed and prone to defect, but is just completely miserable to type on. 
    O rly? What, precisely, is the failure rate of this flawed and defect-prone keyboard? I haven’t seen any clear numbers. Apple says it’s meeting their QA defect numbers, and I have no reason to doubt them. Joanna Stern dressing up like a butterfly for clicks, or any of the other Verge-style pro-trolls don’t offer any compelling reason to doubt them. 
  • Reply 7 of 36
    idoradioidoradio Posts: 1member
    iadlib said:
    1. The machine was released May 21, 2019 so you haven't spent a couple weeks reviewing it. 2. The 13 inch pro is a redheaded stepchild of a machine with integrated graphics and should be put out of its misery and not called a pro machine. 3. It's vitally important to get discrete graphics back into a smaller machine, your review should demand as much. 4. Your review of the 8 core 15 inch model is actually the first portable machine in years that deserves the pro monicker. As a matter of fact it proves how important discrete graphics are as the i9 with Vega 20 is a quantum leap above the 13 inch model and has less thermal throttling to boot. Even so, the vega 16 and 20 should be the standard graphics and not be an upcharge.
    I can tell you ad lib a lot
  • Reply 8 of 36
    henrybayhenrybay Posts: 106member
    Until Apple increases the amount of key travel on these MacBooks, I will never buy one. Yes, I know this is a subjective issue, but the feel of the keyboard is a really, really important aspect for me when using a laptop. I just refuse to compromise on this matter. And I know I am not alone.  
    edited June 1
  • Reply 9 of 36
    lkrupplkrupp Posts: 7,453member
    It’s still amazing to me that Apple has managed to ship a keyboard on its flagship Mac for 3 years now that not only is inherently flawed and prone to defect, but is just completely miserable to type on.
    Really? Inherently flawed? Show us the data. Your misinformed opinion is not fact. All you are doing is parroting what you read in tech blog comment sections and it makes you look foolish. 
    macplusplusMisterKit
  • Reply 10 of 36
    lkrupplkrupp Posts: 7,453member

    henrybay said:
    Until Apple increases the amount of key travel on these MacBooks, I will never buy one. Yes, I know this is a subjective issue, but the feel of the keyboard is a really, really important aspect for me when using a laptop. I just refuse to compromise on this matter. And I know I am not alone.  
    I’m sure Tim, Craig, and Phil lose sleep at night because of your demands. You’re not alone? Who’s the other guy? Oh, you mean the anonymous, unsubstantiated comments on sites like MacRumors and 9to5Mac? 
    macpluspluschiaMisterKit
  • Reply 11 of 36
    djsherlydjsherly Posts: 1,022member
    lkrupp said:

    henrybay said:
    Until Apple increases the amount of key travel on these MacBooks, I will never buy one. Yes, I know this is a subjective issue, but the feel of the keyboard is a really, really important aspect for me when using a laptop. I just refuse to compromise on this matter. And I know I am not alone.  
    I’m sure Tim, Craig, and Phil lose sleep at night because of your demands. You’re not alone? Who’s the other guy? Oh, you mean the anonymous, unsubstantiated comments on sites like MacRumors and 9to5Mac? 
    I’d be one of those other guys. Problem is, if I want to stay in the Mac ecosystem I have to buy one with this type of keyboard. It says more about my desire to stay a Mac user than any endorsement of the keyboard, which I think sucks. 
    henrybay
  • Reply 12 of 36
    henrybayhenrybay Posts: 106member
    lkrupp said:

    henrybay said:
    Until Apple increases the amount of key travel on these MacBooks, I will never buy one. Yes, I know this is a subjective issue, but the feel of the keyboard is a really, really important aspect for me when using a laptop. I just refuse to compromise on this matter. And I know I am not alone.  
    I’m sure Tim, Craig, and Phil lose sleep at night because of your demands. You’re not alone? Who’s the other guy? Oh, you mean the anonymous, unsubstantiated comments on sites like MacRumors and 9to5Mac? 
    At least 40% of the comments on the butterfly keyboard on this site - AppleInsider - have been negative over the past year. That’s about the same percentage on MacRumours and 9to5Mac, so don’t kid yourself that only a small percentage of people really don’t like this keyboard. The negative feedback is even higher on sites like Reddit - probably because they are less strictly moderated and people tend to vent more. My point is, the problem with this keyboard is very real for many people. 
    chemengin1
  • Reply 13 of 36
    lkrupp said:

    henrybay said:
    Until Apple increases the amount of key travel on these MacBooks, I will never buy one. 
    I’m sure Tim, Craig, and Phil lose sleep at night because of your demands. You’re not alone? Who’s the other guy? Oh, you mean the anonymous, unsubstantiated comments on sites like MacRumors and 9to5Mac? 
    I guess I’m the other guy too. My last MacBook Pro was purchased in 2013. I’m due a new one. It’s lasted well - 6 years. Keyboard is great on that one. 
    Not so on these new ones. Out of the box it has a keyboard repair warranty that lasts 4 years. Reassuring to some, but an admission of probable failure to others. But after 4 years it’s a huge cost to repair. Puts me right off and I don’t think Apple have resolved the issues so I consider failure to be ‘likely’.
    Plus the new keyboard is just awful to type on compared to their older models. Work give me a Lenovo T480. It has chiclet style keys and is a joy to type on. Why can’t Apple do better ?
    So I’m not buying. And I don’t think I’m the only one. 

    henrybaychemengin1
  • Reply 14 of 36
    sflocalsflocal Posts: 4,748member
    It’s still amazing to me that Apple has managed to ship a keyboard on its flagship Mac for 3 years now that not only is inherently flawed and prone to defect, but is just completely miserable to type on. 

    Meanwhile, they also make one of the best keyboards to type on that I’ve ever used, the current gen Magic Keyboard. 

    One needs only to alternate between using these two to know that one is what a keyboard should be and the other is a compromised imitation of it, hampered so by other design desires for size and weight on the portable product. 

    As someone who regularly does switch between the two, using an iMac all day for work and then a MacBook Pro when away from the desk, it is a huge downgrade in experience when moving away from the iMac.  It wasn’t always this way. I’m not alone in thinking that Apple made poor choices and trade-offs for the current design of the MacBook Pro. And I’m not talking about removing ports, unifying that into a single do-everything port was inevitable and practical.

    I find my 2017 MBP keyboard to be just fine and not "miserable" as you claim it to be.

    So with that being said, I'll take a page out of your strategy book and claim that my opinion too is "fact".
    macpluspluschiaStrangeDays
  • Reply 15 of 36
    lkrupplkrupp Posts: 7,453member
    henrybay said:
    lkrupp said:

    henrybay said:
    Until Apple increases the amount of key travel on these MacBooks, I will never buy one. Yes, I know this is a subjective issue, but the feel of the keyboard is a really, really important aspect for me when using a laptop. I just refuse to compromise on this matter. And I know I am not alone.  
    I’m sure Tim, Craig, and Phil lose sleep at night because of your demands. You’re not alone? Who’s the other guy? Oh, you mean the anonymous, unsubstantiated comments on sites like MacRumors and 9to5Mac? 
    At least 40% of the comments on the butterfly keyboard on this site - AppleInsider - have been negative over the past year. That’s about the same percentage on MacRumours and 9to5Mac, so don’t kid yourself that only a small percentage of people really don’t like this keyboard. The negative feedback is even higher on sites like Reddit - probably because they are less strictly moderated and people tend to vent more. My point is, the problem with this keyboard is very real for many people. 
    You are only counting comments on some tech blog forums. Comments on these sites are a tiny fraction of the real world and consist of anonymous users who may or may not have an agenda. People such as yourself apparently believe that tech blog comment sections represent the majority of users and are the definitive authority on whether this issue is widespread. They are not. And apparently you are calling Apple a liar when they say that only a small number of keyboards are affected. if you don't believe Apple then you are free to lodge a complaint with the SEC and FTC that Apple is committing fraud. Do you have the proof Apple is lying? Again, you and others are assuming this teeny tiny sample of users on tech blogs represent the world. 
    macxpressmacpluspluschiaStrangeDayslewchenko
  • Reply 16 of 36
    lkrupplkrupp Posts: 7,453member

    lewchenko said:
    lkrupp said:

    henrybay said:
    Until Apple increases the amount of key travel on these MacBooks, I will never buy one. 
    I’m sure Tim, Craig, and Phil lose sleep at night because of your demands. You’re not alone? Who’s the other guy? Oh, you mean the anonymous, unsubstantiated comments on sites like MacRumors and 9to5Mac? 
    I guess I’m the other guy too. My last MacBook Pro was purchased in 2013. I’m due a new one. It’s lasted well - 6 years. Keyboard is great on that one. 
    Not so on these new ones. Out of the box it has a keyboard repair warranty that lasts 4 years. Reassuring to some, but an admission of probable failure to others. But after 4 years it’s a huge cost to repair. Puts me right off and I don’t think Apple have resolved the issues so I consider failure to be ‘likely’.
    Plus the new keyboard is just awful to type on compared to their older models. Work give me a Lenovo T480. It has chiclet style keys and is a joy to type on. Why can’t Apple do better ?
    So I’m not buying. And I don’t think I’m the only one. 

    You do not represent the majority of users which number in the millions. Do you have a problem with being in the tiny minority? You are entitled to your opinion, of course, but realize you are basically alone in the statistics area.

    You aren’t buying? Nobody cares, least of all Apple. They’re selling these new machines just fine.
    edited June 1 macpluspluschia
  • Reply 17 of 36
    entropysentropys Posts: 1,892member

    One of things that has been a bit of a divisive topic is the Touch Bar. It carried a lot of hype but landed with a bit of a whisper. There still aren't a lot of use cases for the Touch Bar and the debate continues about a user desire for traditional function keys.
    We fell into this camp as well -- until we used the new MacBook Pro in clamshell mode and we notice the benefits that it provided -- ones so simple we don't think about them until we can't use them. When closed, we missed things like the color picker in graphics programs, the recent document picker in Affinity Photo and Affinity Designer, and adjusting audio quickly in bulk in Final Cut Pro X. Not to mention Touch ID.

    That appears to be an all too common execution problem of Apple v3.0. I have noticed. Apple develop and introduce a potentially interesting technology, but no follow through.  Siri, force touch, Touch Bar, MagSafe, I could go on. Cool stuff which either languishes or never gets fully deployed across the lines so thus developers don’t properly integrate it, or it gets overtaken with imitators’ iterations.  Heck even maps, which clearly is highly important, seems to be upgraded quite slowly. Look at the rate of sending out those mapping cars. It isn’t as though resources are a relevant limitation.  It’s like nothing is allowed to happen until it is proven to not impact on the supply chain efficiency and margins elsewhere.

    Anyway, lately cool stuff seems to be trotted out, then...limited follow through. The touch bar is a classic example. Costs a lot to produce and provide, raising the cost of MBPs, but it isn’t in every Mac product, so...isn’t as widely utilised by developers, even Apple itself, as it could be.
    edited June 1 rogifan_new
  • Reply 18 of 36
    entropysentropys Posts: 1,892member
    lkrupp said:

    lewchenko said:
    lkrupp said:

    henrybay said:
    Until Apple increases the amount of key travel on these MacBooks, I will never buy one. 
    I’m sure Tim, Craig, and Phil lose sleep at night because of your demands. You’re not alone? Who’s the other guy? Oh, you mean the anonymous, unsubstantiated comments on sites like MacRumors and 9to5Mac? 
    I guess I’m the other guy too. My last MacBook Pro was purchased in 2013. I’m due a new one. It’s lasted well - 6 years. Keyboard is great on that one. 
    Not so on these new ones. Out of the box it has a keyboard repair warranty that lasts 4 years. Reassuring to some, but an admission of probable failure to others. But after 4 years it’s a huge cost to repair. Puts me right off and I don’t think Apple have resolved the issues so I consider failure to be ‘likely’.
    Plus the new keyboard is just awful to type on compared to their older models. Work give me a Lenovo T480. It has chiclet style keys and is a joy to type on. Why can’t Apple do better ?
    So I’m not buying. And I don’t think I’m the only one. 

    You do not represent the majority of users which number in the millions. Do you have a problem with being in the tiny minority? You are entitled to your opinion, of course, but realize you are basically alone in the statistics area.

    You aren’t buying? Nobody cares, least of all Apple. They’re selling these new machines just fine.
    even if it isn’t a common problem, it is the perception that appears a reality. Apple has a problem, real or imagined, it’s still a problem.  Apple is no doubt losing sales because of it. And I am sure Apple knows it. It is why the keep trying to fix the current design with regular updates. They aren’t yet ready with the replacement design.
    edited June 1 chemengin1
  • Reply 19 of 36
    iadlibiadlib Posts: 4member
    1. You don't know when we got our review unit.

    2 & 3. Gatekeeping the term "Pro" based on what you need it for serves no useful purpose. What you need is not what everybody needs. While we here at AppleInsider would like at least the option for discrete graphics in the 13-inch MBP for our own reasons, they are by far, not mandatory for the vast majority of use cases for this machine. Apple hit the target that it aimed for in this machine. That sounds like it isn't you, and that's okay.

    4. See 3, regarding Pro. If you think "Pro" implies anything more than a simple marketing term to differentiate it from the MacBook Air, and MacBook, I don't know what to tell you.

    HOOOBOY when an admin responds defensively you know you touched a nerve. 1. You're right, I don't know when you got your review unit, if you got it in advance, like some legitimate media outlets are prone to, then congrats! So when did you get your unit? Just for the sake of transparency? 2+3. Gatekeeping the phrase "ultimate refinement" based on your own needs serves no useful purpose either. See how that works? Imperial bloviating serves no one except as clickbait. It would have been more accurate for the 15 inch 8 core vega 20 monster. 4. To me, PRO means PRO as in iMac PRO and Mac PRO and iPad PRO, machines that serve the vast majority of PRO users. That have some kind of longevity and power to justify the increased expense. The 13 inch is Prosumer at best. For comparison sake, the specs of the Razer Stealth: $1699-Thinner Cheaper last year's processor though (Q3'18), plus discrete graphics.... Apple Can Do Better and they SHOULD BE. Quad-Core 8th Gen Intel® Core™ i7-8565U Processor 1.8 GHz / 4.6 GHz (Base/Turbo) NVIDIA® GeForce® MX150 (25W) 4GB GDDR5 VRAM 13.3" 4K Touch w/ 4.9mm slim side bezel 512GB Flash 16GB dual-channel RAM Up to 8 hours Battery (53.1Wh) Anodized black aluminum finish 0.58" x 11.99" x 8.27" / 14.8mm x 304.6mm x 210mm
    chemengin1
  • Reply 20 of 36
    henrybayhenrybay Posts: 106member
    lkrupp said:
    henrybay said:
    lkrupp said:

    henrybay said:
    Until Apple increases the amount of key travel on these MacBooks, I will never buy one. Yes, I know this is a subjective issue, but the feel of the keyboard is a really, really important aspect for me when using a laptop. I just refuse to compromise on this matter. And I know I am not alone.  
    I’m sure Tim, Craig, and Phil lose sleep at night because of your demands. You’re not alone? Who’s the other guy? Oh, you mean the anonymous, unsubstantiated comments on sites like MacRumors and 9to5Mac? 
    At least 40% of the comments on the butterfly keyboard on this site - AppleInsider - have been negative over the past year. That’s about the same percentage on MacRumours and 9to5Mac, so don’t kid yourself that only a small percentage of people really don’t like this keyboard. The negative feedback is even higher on sites like Reddit - probably because they are less strictly moderated and people tend to vent more. My point is, the problem with this keyboard is very real for many people. 
    You are only counting comments on some tech blog forums. Comments on these sites are a tiny fraction of the real world and consist of anonymous users who may or may not have an agenda. People such as yourself apparently believe that tech blog comment sections represent the majority of users and are the definitive authority on whether this issue is widespread. They are not. And apparently you are calling Apple a liar when they say that only a small number of keyboards are affected. if you don't believe Apple then you are free to lodge a complaint with the SEC and FTC that Apple is committing fraud. Do you have the proof Apple is lying? Again, you and others are assuming this teeny tiny sample of users on tech blogs represent the world. 
    Not sure what parallel universe you inhabit but there is no way Apple would offer preemptive service guarantees - specifically for these keyboards - if these problems only affected a small number of people.

    Nor would there be class action lawsuits launched against Apple for these faulty keyboards if the problems weren’t widespread. Nor would hundreds of thousands of people (cumulatively) sign numerous petitions against these keyboards. Nor would many ex and current service centre employees at Apple stores say that butterfly keyboard repairs now comprise a big part of their work load.

    It may be comforting for you to believe this problem only exists in the techno blogosphere but you would be mistaken. 
    edited June 2 chemengin1
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