Health Canada tells users to ask Apple when they'll get the Watch ECG app

Posted:
in General Discussion
The federal health organization is telling users that as far as it's concerned, Apple's ECG feature has been approved, so now it's just up to Apple when Series 4 Apple Watches in the region will get it.

Using the ECG feature on Apple Watch Series 4
Using the ECG feature on Apple Watch Series 4


Apple Watch Series 4 users in Canada are still waiting for the ECG feature to be launched, and now Health Canada is telling people to press Apple about it. The Canadian government's health department has been replying to tweets saying that it has approved the feature and implying that it is now down to Apple to bring it to Watches in Canada.

According to iPhone in Canada, the Canadian government has been providing occasional updates over Twitter, but has now specifically directed readers to Apple.

Health Canada has recently approved two licences for the Apple Watch ECG app and notifications. For more information on product release dates in Canada, please contact the manufacturer directly.

-- GovCanHealth (@GovCanHealth)


"Health Canada has recently approved two licences for the Apple Watch ECG app and notifications," says @GovCanHealth on Twitter. "For more information on product release dates in Canada, please contact the manufacturer directly."

The ECG function launched in the US in December 2018 and then in Europe and Hong Kong in March 2019.

Apple confirmed in May 2019 that Health Canada had approved the feature and said that the function would be released there "as quickly as possible."




Comments

  • Reply 1 of 16
    AppleExposedAppleExposed Posts: 1,127unconfirmed, member
    This is how Apple fu**s up. They wait too long and knockoff versions steal the market.

    Luckily ECG seems way harder to copy.
    agilealtitudecaladaniantoysandmejbdragon
  • Reply 2 of 16
    WiseOwlWiseOwl Posts: 2member
    It was approved by the gov't in May.
    It's now July.
    Tired of getting features last.
    Only one thing left to do: give feedback (complain).

    Call Apple Support 1 (800) 263-3394
    Tweet Applesupport
    edited July 8 caladanianviclauyyctoysandme
  • Reply 3 of 16
    Bought the Apple Watch based on the announcements at the September keynote (my bad).  But year after year we're left waiting and waiting...and waiting.  Remember AirPlay 2?
  • Reply 4 of 16
    It will arrive right after Apple Cash. 🙄
    svanstrom
  • Reply 5 of 16
    ericthehalfbeeericthehalfbee Posts: 4,076member
    September with all the new OS versions is when I expect it. Until then no sense in whining about it.
    StrangeDayscaladanianwatto_cobra
  • Reply 6 of 16
    StrangeDaysStrangeDays Posts: 7,943member
    But year after year we're left waiting and waiting...and waiting.  Remember AirPlay 2?
    Yeah, it's great.

    Ah but the immediate self-gratification entitlement has always been strong in techies. Canada dragged ass and only approved this is in May, so now that a month or so has gone by people are blaming Apple!? LOL. Here in enterprise software land a deployment is often planned a month or two in advance. 
    AppleExposedpscooter63anantksundaramtoysandmebeowulfschmidtwatto_cobra
  • Reply 7 of 16
    But year after year we're left waiting and waiting...and waiting.  Remember AirPlay 2?
    Yeah, it's great.

    Ah but the immediate self-gratification entitlement has always been strong in techies. Canada dragged ass and only approved this is in May, so now that a month or so has gone by people are blaming Apple!? LOL. Here in enterprise software land a deployment is often planned a month or two in advance. 
    Agreed.  Good point.
    AppleExposedwatto_cobra
  • Reply 8 of 16
    leavingthebiggleavingthebigg Posts: 1,150member
    It never fails to astound me how people want what they want right now. So far ECG functionality has been A-Class. All it will take for class action lawsuits to get filed is one mistake. One. All the people impatiently waiting would immediately be glad they had not gotten the functionality and wouldn’t hesitate to criticize Apple for not being the best it could have been if it had waited a bit longer to release ECG functionality. Health Canada should be held accountable for its actions of directing queries to Apple instead of just answering questions. Health Canada’s association with Apple ECG functionality will only last as long as the functionality works. If the functionality fails, Health Canada won’t know how to spell Apple. 
    AppleExposedwatto_cobra
  • Reply 9 of 16
    anantksundaramanantksundaram Posts: 19,223member
    WiseOwl said:
    It was approved by the gov't in May.
    It's now July.
    Tired of getting features last.
    Only one thing left to do: give feedback (complain).

    Call Apple Support 1 (800) 263-3394
    Tweet Applesupport
    Sheesh. It took three-quarters of a year for your government to approve it. Blame them. 

    Also, most Canadians — something like 90% — live close to the US border. Why not just wander over the border and get one here, if every Watch owner in Canada so badly wanted the feature?
    watto_cobra
  • Reply 10 of 16
    It never fails to astound me how people want what they want right now. So far ECG functionality has been A-Class. All it will take for class action lawsuits to get filed is one mistake. One. All the people impatiently waiting would immediately be glad they had not gotten the functionality and wouldn’t hesitate to criticize Apple for not being the best it could have been if it had waited a bit longer to release ECG functionality. Health Canada should be held accountable for its actions of directing queries to Apple instead of just answering questions. Health Canada’s association with Apple ECG functionality will only last as long as the functionality works. If the functionality fails, Health Canada won’t know how to spell Apple. 
    This is rambling nonsense. Health Canada rightfully directed people to the only entity who can give an answer about when ECG functionality will be coming to Canadian AW4 owners.  That entity is Apple.  Apple is the only company to answer that question.  Health Canada's only responsibility was to approve or reject the ECG functionality.  They approved it back in May.  They have absolutely no say so regarding the availability of the ECG functionality.  

    Held accountable?  For what?  Telling people to make inquiries of the only company who can answer the question?  
    edited July 8 FileMakerFeller
  • Reply 11 of 16
    viclauyycviclauyyc Posts: 351member
    WiseOwl said:
    It was approved by the gov't in May.
    It's now July.
    Tired of getting features last.
    Only one thing left to do: give feedback (complain).

    Call Apple Support 1 (800) 263-3394
    Tweet Applesupport
    Sheesh. It took three-quarters of a year for your government to approve it. Blame them. 

    Also, most Canadians — something like 90% — live close to the US border. Why not just wander over the border and get one here, if every Watch owner in Canada so badly wanted the feature?
    It is pretty hard. Even the hardware is the same, but the ECG function is based on your Apple ID account location.

    User either need to unroot their Canadian account, get a US based credit card and update  as an American account. Or apply a separate US account only for the AW4.  I asked.

    what I don’t understand is why Apple don’t listed the ECG function as “health suggestion” while applying for health permit? So there will be not legal responsibility. Just like a weight scale will tell you your BMI is too damn high based on your weight. 
    watto_cobra
  • Reply 12 of 16
    macbishomacbisho Posts: 5member
    1. ECG function is absolutely NOT based on your Apple ID location - I have US/EU/AU accounts and it doesn’t matter where I sign in as, or locate myself - as my watch was not purchased in the USA or EU it will not do ECG.

    2. Canada isn’t the last place on earth to get this - Australia still doesn’t even have a hint of it, neither does most (if not all of Asia!)

    Apple will probably release it with the next .1 update to watchOS - currently in beta testing. It may even get OTA activated outside of that, due to this announcement from Health Canada.

    Yes, it’s sad you don’t get all the feature set - But it clearly stated that this would not be available at time of release, and that when it did come it would require approval from the local approvals boards.

    Chill out.


    watto_cobra
  • Reply 13 of 16
    steveausteveau Posts: 238member
    Australia & NZ next, please!
    watto_cobra
  • Reply 14 of 16
    bestkeptsecretbestkeptsecret Posts: 3,324member
    WiseOwl said:
    It was approved by the gov't in May.
    It's now July.
    Tired of getting features last.
    Only one thing left to do: give feedback (complain).

    Call Apple Support 1 (800) 263-3394
    Tweet Applesupport


    Tired of getting features last?

    There is no HomePod available where I live, yet. Apple News + isn't available. Heck you can't even get official Apple Watch bands here!

    watto_cobra
  • Reply 15 of 16
    It never fails to astound me how people want what they want right now. So far ECG functionality has been A-Class. All it will take for class action lawsuits to get filed is one mistake. One. All the people impatiently waiting would immediately be glad they had not gotten the functionality and wouldn’t hesitate to criticize Apple for not being the best it could have been if it had waited a bit longer to release ECG functionality. Health Canada should be held accountable for its actions of directing queries to Apple instead of just answering questions. Health Canada’s association with Apple ECG functionality will only last as long as the functionality works. If the functionality fails, Health Canada won’t know how to spell Apple. 
    watto_cobra
  • Reply 16 of 16
    space2001space2001 Posts: 27member
    But year after year we're left waiting and waiting...and waiting.  Remember AirPlay 2?
    Yeah, it's great.

    Ah but the immediate self-gratification entitlement has always been strong in techies. Canada dragged ass and only approved this is in May, so now that a month or so has gone by people are blaming Apple!? LOL. Here in enterprise software land a deployment is often planned a month or two in advance. 
    As of March 17th, Apple had not yet even applied for approval, 6 months after feature announced in US.
    Health Canada indicated it takes as little as 15 days for approval. 
    No ass dragging by Canada! 
Sign In or Register to comment.