Macbook Pro keeps locking up or restarting

Posted:
in Current Mac Hardware

I have a late 2013 model MacBook Pro. Starting on Friday it randomly restarts. Sometime it will work an hour or more until it restarts. Other times it will restart just after I finished starting it up and logging in.

When it restarts it gives me the option to send a report to Apple. When I select that it gives me the below printout. Does this give any information of why this is restarting?

I have made no hardware changes to this computer and also have not changed any software, updates, etc. I have tried it with various apps open than I regular use, closing some here and there, but am unable to figure out if there's a software issue or app causing this or if it's a hardware issue.

The error report is here:

https://pastebin.com/LkQAmExA

Comments

  • Reply 1 of 1
    MarvinMarvin Posts: 15,309moderator
    markwco said:

    I have a late 2013 model MacBook Pro. Starting on Friday it randomly restarts. Sometime it will work an hour or more until it restarts. Other times it will restart just after I finished starting it up and logging in.

    When it restarts it gives me the option to send a report to Apple. When I select that it gives me the below printout. Does this give any information of why this is restarting?

    I have made no hardware changes to this computer and also have not changed any software, updates, etc. I have tried it with various apps open than I regular use, closing some here and there, but am unable to figure out if there's a software issue or app causing this or if it's a hardware issue.

    The error report is here:

    https://pastebin.com/LkQAmExA

    The graphics driver is crashing, possibly when switching from one graphics chip to the other. Your laptop has two graphics chips, one from NVidia and one from Intel. To save power, it switches between them. This is controlled in System Prefs > Energy Saver > Automatic graphics switching:

    http://osxdaily.com/2017/01/08/disable-gpu-switching-macbook-pro/

    Disabling the switching will reduce battery life but it might stop the crashes happening.
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