Apple Pay activated by last major Australian holdout

Posted:
in General Discussion
Westpac, Australia's second-largest bank and the last of the country's "big four" to adopt Apple Pay, finally activated the payments service on Monday, fulfilling a December promise to integrate the product across its network.

Westpac


Westpac's adoption of Apple Pay arrives more than a month ahead of schedule, as the major Australian bank was slated to roll out support for Apple's payments solution in June.

"We are pleased to announce that Westpac customers can now use Apple Pay to make fast and secure payments. This comes at an important time for our customers, who are looking for an alternative to cash," Westpac Group chief executive of consumer David Lindberg said, according to ZDNet.

With Apple Pay activated, Westpac customers can provision their Mastercard debit or credit card, or Eftpos Handycard, in the iOS Wallet app for use at compatible point-of-sale terminals and online. The digital aspect of Apple Pay seemingly played a significant role in pushing the bank to move up integration.

"We have seen a significant increase in customers using digital banking in recent weeks as more Australians stay at home," Lindberg said. "With the introduction of Apple Pay, it will now be even easier for customers to pay for goods and services in stores, via apps or online without the need for a card or wallet."

Westpac initially rolled out Apple Pay for ancillary brands St George, BankSA and Bank of Melbourne in December.

Support from Westpac signifies the end of a long and tumultuous road for Apple Pay in Australia.

In 2016, three of the country's "big four" banks -- National Australia Bank (NAB), Westpac and Commonwealth Bank of Australia -- joined forces in an attempt to boycott the technology in favor of their own in-house solutions. Loath to lose control of the lending market, the banks sought access to iPhone's NFC chip and wanted to install non-Apple Pay software on Apple's popular hardware platforms

The endeavor was struck down by the Australian Competition and Consumer Commission, which denied the banks' request in a draft determination in 2016 and a final determination in 2017.

While the bloc fought Apple's rollout, ANZ broke rank to become the first major Australian bank to support Apple Pay in 2016. Commonwealth Bank of Australia activated support in January of 2019, while the National Australia Bank followed suit a couple months later.

Comments

  • Reply 1 of 10
    laytechlaytech Posts: 240member
    FINALLY!!! Its only taken, what 4 years or so but it is a very much welcomed addition. 
    caladanianbshanksteveauwatto_cobra
  • Reply 2 of 10
    kitatitkitatit Posts: 50member
    Haha! Suck it Westpac! I’ve already left 8 months ago. 
    bshanklolliverwatto_cobra
  • Reply 3 of 10
    Ooh, my bank uses Westpac to distribute its MasterCard Debit cards. Hopefully this will push the rollout of ApplePay to my bank.
    watto_cobra
  • Reply 4 of 10
    Rayz2016Rayz2016 Posts: 6,957member
    And ahead of schedule? 

    Shops are a lot less willing to handle cash these days, so if you’re a bank without a fast payment strategy …
    jony0watto_cobra
  • Reply 5 of 10
    mcdavemcdave Posts: 1,831member
    Ooh, my bank uses Westpac to distribute its MasterCard Debit cards. Hopefully this will push the rollout of ApplePay to my bank.
    & with ANZ dropping PayWave/contactless charges until July merchants will, hopefully, activate their terminals. Go COVID(!!)
  • Reply 6 of 10
    Talking about holdouts, in Belgium, only one major bank (Fortis), and a few small internet outfits, are NOT holdouts.
    There is an abundance of individual bank apps for payments, as wel as a few dedicated apps that are pushed by the major debet card companies (payconiq, bancontact), but no general acceptance of Apple Pay whatsoever.

    Apple is very slow on the draw for several of its technologies:
    - Apple Pay (worldwide rollout)
    - FaceTime (SJ: we will open it up for others, so it becomes a standard)
    - HomeKit
    - Apple TV,
    even now Apple can't count on repeat performances of late entries in the market like when the iPod blew away the MP3-player scene.
    A good thing that the appStore and Music are getting more worldwide exposure now.

    =======
    About the appStore:
      for international use, the appStore review system is still fatally flawed, because users can only see the user reviews from the LOCAL APPSTORE. How weird is this?

    In smaller appStores, (EVEN OF SMALL ENGLISH-LANGUAGE COUNTRIES), users won't be able to access statistically relevant reviews that they can easily read and understand.

    All it takes is a user preference for the AppStore.app where one can select the appStores/languages.

    I for one am able to read Dutch, English, French, German and Spanish reviews. The most important community is the English language one.

    After all, most apps are country and language-agnostic: Unless they are developed for local use, they remain relevant for a very large community, that we are now missing completely.
    edited April 2020 steveauwatto_cobra
  • Reply 7 of 10
    anomeanome Posts: 1,465member
    Rayz2016 said:
    And ahead of schedule? 

    Shops are a lot less willing to handle cash these days, so if you’re a bank without a fast payment strategy …
    Also, the whole isolation/quarantine situation is probably not a great time for business, so rolling this out will probably help.

    Another interesting thing is that it doesn't include Westpac issued Visa cards, just MasterCard and normal debit cards. Found that out while trying to activate mine last night. My brother is especially pissed off at that as they stopped issuing MasterCards a while back and forced him onto a Visa, which he still can't use with Apple Pay. (I don't know if they changed their minds, or only cut off some types of MasterCard and didn't offer a choice of replacing it with a different type. I think it was the one he initially got forced into after Bankcard got shut down.)
    lolliversteveauwatto_cobra
  • Reply 8 of 10
    NotsofastNotsofast Posts: 450member
    Talking about holdouts, in Belgium, only one major bank (Fortis), and a few small internet outfits, are NOT holdouts.
    There is an abundance of individual bank apps for payments, as wel as a few dedicated apps that are pushed by the major debet card companies (payconiq, bancontact), but no general acceptance of Apple Pay whatsoever.

    Apple is very slow on the draw for several of its technologies:
    - Apple Pay (worldwide rollout)
    - FaceTime (SJ: we will open it up for others, so it becomes a standard)
    - HomeKit
    - Apple TV,
    even now Apple can't count on repeat performances of late entries in the market like when the iPod blew away the MP3-player scene.
    A good thing that the appStore and Music are getting more worldwide exposure now.

    =======
    About the appStore:
      for international use, the appStore review system is still fatally flawed, because users can only see the user reviews from the LOCAL APPSTORE. How weird is this?

    In smaller appStores, (EVEN OF SMALL ENGLISH-LANGUAGE COUNTRIES), users won't be able to access statistically relevant reviews that they can easily read and understand.

    All it takes is a user preference for the AppStore.app where one can select the appStores/languages.

    I for one am able to read Dutch, English, French, German and Spanish reviews. The most important community is the English language one.

    After all, most apps are country and language-agnostic: Unless they are developed for local use, they remain relevant for a very large community, that we are now missing completely.
    You're behind the times as far as Apple Pay rollout.  Apple Pay is now in 60 countries world wide!  More importantly,  Apple doesn't get to control the world wide roll out, as it has to be accepted by the banking/credit industry in each individual country.  This means those existing banking institutions, e.g., Australia initially, often resist accepting Apple Pay as it may threaten their existing monopoly or control of the customer information. Rest assured, if it was simply Apple's choice, they would have it worldwide overnight.  
    watto_cobra
  • Reply 9 of 10
    kitatit said:
    Haha! Suck it Westpac! I’ve already left 8 months ago. 
    I left three years ago for ANZ. I have better fees and interest rates and got to enjoy Apple Pay much sooner. 
  • Reply 10 of 10
    gargravarrgargravarr Posts: 59member
    Apple is very slow on the draw for several of its technologies: - Apple Pay (worldwide rollout)
    Seeing as the banks make this decision, not Apple, your assertion is baffling.
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