Apple will let 'reader' apps link to websites for account setup & management

Posted:
in General Discussion edited September 2021
Apple on Wednesday announced that it will soon allow developers of so-called "reader" apps to include an in-app link to set up or manage accounts, a major shift in App Store policy that should alleviate antitrust concerns over anti-steering strategies.

App Store


The new rule is being introduced as a result of a Japan Fair Trade Commission (JFTC) investigation into App Store practices, but will be applied worldwide. Set to go live in early 2022, the new allowance will enable developers of "reader" apps to include a single link to their website for account management purposes.

Reader apps are defined as software that displays outside content on iOS, including previously purchased videos, music, magazines, newspapers and books. Previously purchased subscriptions to the same types of content are covered under the reader app umbrella. Such apps, like Netflix and Spotify, are allowed to operate on the App Store as long as developers don't urge users to conduct transactions outside of Apple's marketplace.

Apple said it is changing existing policy because reader apps do not offer in-app digital goods and services for purchase, a feature that requires developers to use the App Store's payment system. Apple takes an up to 30% cut of in-app purchases.

"Trust on the App Store is everything to us. The focus of the App Store is always to create a safe and secure experience for users, while helping them find and use great apps on the devices they love," said App Store chief Phil Schiller. "We have great respect for the Japan Fair Trade Commission and appreciate the work we've done together, which will help developers of reader apps make it easier for users to set up and manage their apps and services, while protecting their privacy and maintaining their trust."

A new set of App Store guidelines will be instituted prior to the 2022 rollout to "ensure a safe and seamless user experience." Developers who elect to include links to external websites will receive help from Apple in efforts to protect users, the company said.

According to the JFTC, Apple will also address other developer complaints at issue in the body's investigation. Specifically, the company will work to clarify App Store guidelines and improve transparency of the app review process to provide developers with a clear standard on rejections. Apple will report to the JFTC annually on the subject for a period of three years.

The development arrives less than a week after Apple agreed to make key changes to App Store policy in a bid to settle a class-action lawsuit brought by developers. As part of the proposed agreement, the tech giant will allow app makers in the U.S. to reach out to customers via email or other means to discuss alternative payment methods, easing but not completely ameliorating criticism of App Store anti-steering policies.

The company further agreed to create a $100 million fund to aid small developers, as well as other less impactful App Store changes.

Updated with information from the JFTC's report regarding the closing of its investigation.

Read on AppleInsider

Comments

  • Reply 1 of 16
    why not just lower the fees for those reader apps? I really don’t want to remember to go to each vendor to cancel my membership. This is a bad solution. How about just taking a 5% cut?
    williamlondonjahblade
  • Reply 2 of 16
    mubaili said:
    why not just lower the fees for those reader apps? I really don’t want to remember to go to each vendor to cancel my membership. This is a bad solution. How about just taking a 5% cut?
    That’s still 25% they have to give to Apple for work Apple is doing nothing for, except offering to host a small binary executable file on their App ‘Store’. 

    The entire IT setup, security, account management, content hosting, legal, billing, content licensing, after-sales, marketing, development cost etcetera is to the app creator, not to Apple.

    Also, customer setup/financials through Apple means the app creator is never building a customer database and remain dependent on Apple on what customer information they share with the app builder, which I can tell you from experience, is almost nothing.
    edited September 2021 gatorguywilliamlondonmejsric
  • Reply 3 of 16
    mubaili said:
    why not just lower the fees for those reader apps? I really don’t want to remember to go to each vendor to cancel my membership. This is a bad solution. How about just taking a 5% cut?
    That’s still 25% they have to give to Apple for work Apple is doing nothing for, except offering to host a small binary executable file on their App ‘Store’. 

    The entire IT setup, security, account management, content hosting, legal, billing, content licensing, after-sales, marketing, development cost etcetera is to the app creator, not to Apple.

    Also, customer setup/financials through Apple means the app creator is never building a customer database and remain dependent on Apple on what customer information they share with the app builder, which I can tell you from experience, is almost nothing.
    5% —> Apple
    95% —> app creator

    Math is hard. 
    applguytechconckurai_kagejahbladewilliamlondon
  • Reply 4 of 16
    It is unfair for publishers to side-step contributions to the app store/platform - potential changes could include operational costs for free subscription apps

    Probably a few take aways for today:
    - Apple suddenly giving up this change after so long, potentially means there will be larger changes to how the app store is operated.
    - It's not just about the 30% or 15% - large publishers wouldn't even be happy with 0% because they want your information so they can gut their competition, advertise directly and have their own rules about granting refunds. (Gruber makes a strong point about just how difficult it is to cancel a subscription with the New York Times, despite being a reputable company.)


    edited September 2021 kurai_kagejahblade
  • Reply 5 of 16
    It is unfair for publishers to side-step contributions to the app store/platform - potential changes could include operational costs for free subscription apps

    Apple disagrees. They’re already perfectly happy to allow “reader” apps on the store, and to allow those developers to provide access to externally hosted content without taking a cut. That’s a business model Apple supports today.

    As for “contributions to the platform”, developers help sell millions of iPhones every year, in addition to paying the annual recurring developer fee. If there were no apps, people wouldn’t buy iPhone. Imagine an iPhone with just the stock calculator, mail, and weather apps. That worked in 2007, it won’t work today. 

    The relationship between Apple and developers is symbiotic. 
    edited September 2021 elijahg
  • Reply 6 of 16
    dewmedewme Posts: 5,372member
    What does “setup and manage” really mean? Will this allow me to purchase books from within the Kindle app? That would be a pretty big deal for Amazon. 
    edited September 2021
  • Reply 7 of 16
    Apple is trying desperately to remove some of the standing "spiteful" policies in a last ditch attempt to avoid regulation. It's not going to work. I've supported Apple's monopoly on the App Store due to the privacy and security it provided. Sadly, Apple has taken advantage of that position and has abused their authority with rather spiteful policies like not allowing apps like Netflix to link to their own subscription web page, etc. Apple is also very arbitrary in terms of content restriction and has even acted in politically partisan ways at times. At this point, I think change is needed and Apple has done this to themselves.
    williamlondonelijahg
  • Reply 8 of 16
    mubaili said:
    why not just lower the fees for those reader apps? I really don’t want to remember to go to each vendor to cancel my membership. This is a bad solution. How about just taking a 5% cut?
    That’s still 25% they have to give to Apple for work Apple is doing nothing for, 
    This is asinine. Pouring countless dollars into a platform, paying people to maintain it, supplying developers with a billion paying customers, etc...that's "nothing" in your eyes?
    edited September 2021 jahbladewilliamlondonStrangeDaysfastasleep
  • Reply 9 of 16
    I'm wondering if this is a two-way street.  If developers can now supply links to pay outside of of Apple, are they also required to give us an option to pay within Apple?  I prefer going through Apple even if it'll cost me more.
    edited September 2021
  • Reply 10 of 16
    thedbathedba Posts: 764member
    dewme said:
    What does “setup and manage” really mean? Will this allow me to purchase books from within the Kindle app? That would be a pretty big deal for Amazon. 
    I don't know about Kindle specifically but through the Amazon app on iPad/iPhone I can purchase what I want and when I want and Apple never sees a single penny. 
    I assume that "setup and manage" means that you download the "Kindle" app, then the app tells you to sign into your Amazon account via a browser (offers you the link), you go to Safari, enter your credentials, credit card info etc. and then you can build up your library of Kindle books without ever going through Apple's payment system. 
  • Reply 11 of 16
    dewmedewme Posts: 5,372member
    thedba said:
    dewme said:
    What does “setup and manage” really mean? Will this allow me to purchase books from within the Kindle app? That would be a pretty big deal for Amazon. 
    I don't know about Kindle specifically but through the Amazon app on iPad/iPhone I can purchase what I want and when I want and Apple never sees a single penny. 
    I assume that "setup and manage" means that you download the "Kindle" app, then the app tells you to sign into your Amazon account via a browser (offers you the link), you go to Safari, enter your credentials, credit card info etc. and then you can build up your library of Kindle books without ever going through Apple's payment system. 
    Yeah, I’m very familiar with the disconnected handoff between the Kindle app and Amazon’s web based tools, but when I browse/discover books in the Kindle app they still say:

    This app does not support purchasing of this content. Digital books and comics purchased from Amazon are available to read in the Kindle app.”

    There is not even a “Buy on Amazon” link. The closest thing to buying Apple allows is to add the book to your wish list.  If Apple is going to allow one link it should probably be something like “Buy on Amazon” that opens up Safari on the Amazon site with all of the context carried over from the Kindle app. That may simply be a road too far for Apple to travel down at this point in time. 
  • Reply 12 of 16
    Oh gee thanks Apple! Now if only I could connect directly to the WiFi in my trail camera without going through the awful buggy process of first connecting Bluetooth and then via WiFi in the settings app every single time I want to check the pictures.
    elijahg
  • Reply 13 of 16
    Oh gee thanks Apple! Now if only I could connect directly to the WiFi in my trail camera without going through the awful buggy process of first connecting Bluetooth and then via WiFi in the settings app every single time I want to check the pictures.
    You sure that very unrelated issue is an Apple problem?
    edited September 2021 williamlondon
  • Reply 14 of 16
    crowleycrowley Posts: 10,453member
    Oh gee thanks Apple! Now if only I could connect directly to the WiFi in my trail camera without going through the awful buggy process of first connecting Bluetooth and then via WiFi in the settings app every single time I want to check the pictures.
    Sounds like a shitty camera.
  • Reply 15 of 16
    elijahgelijahg Posts: 2,759member
    crowley said:
    Oh gee thanks Apple! Now if only I could connect directly to the WiFi in my trail camera without going through the awful buggy process of first connecting Bluetooth and then via WiFi in the settings app every single time I want to check the pictures.
    Sounds like a shitty camera.
    Nope. I have the same problem with my Sony camera. iOS asks if you want to connect to the network from within the camera's app, which usually fails. iOS disconnects from my home wifi, and either fails to connect to the camera's wifi or reconnects back to my home network. Then I switch to the settings app and choose the camera's wifi network, which works fine, except iOS randomly disconnects from it for no reason and switches back to my home network. It's a mess.
  • Reply 16 of 16
    mubaili said:
    why not just lower the fees for those reader apps? I really don’t want to remember to go to each vendor to cancel my membership. This is a bad solution. How about just taking a 5% cut?
    That’s still 25% they have to give to Apple for work Apple is doing nothing for, except offering to host a small binary executable file on their App ‘Store’. 

    The entire IT setup, security, account management, content hosting, legal, billing, content licensing, after-sales, marketing, development cost etcetera is to the app creator, not to Apple.

    Also, customer setup/financials through Apple means the app creator is never building a customer database and remain dependent on Apple on what customer information they share with the app builder, which I can tell you from experience, is almost nothing.
    5% —> Apple
    95% —> app creator

    Math is hard. 
    Being nice and respectful is hard?

    In my scenario I was assuming a 30%-70% distribution, where a 5% cut equals 30-5=25%.

    If that number is different, sure, but it doesn’t take away my overall point.
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