G4 Cube disaster with 10.2.5

Posted:
in Genius Bar edited January 2014
After installing the 10.2.5 update my dad's Cube now randomly displays the "please reboot your mac" message (the one in that is white and in multiple languages) then completely freezes. Upon rebooting it works fine until it experiences the same problem a few minutes later.



Has anyone else had this problem who owns a cube?

Comments

  • Reply 1 of 8
    trebuchettrebuchet Posts: 176member
    Thats a kernel panic. As to what is ailing the machine, it could be bad ram, a peripheral it doesn't like, etc. I wish I knew more to tell you, but thats a start I guess.
  • Reply 2 of 8
    jante99jante99 Posts: 539member
    I am not sure it is a kernal panic since the screen doesn't turn black. Or has 10.2 created a pretty way to display on? I got this message once on my Powerbook and have never seen it again.



    I guess some component could have gone bad and it happended at the same time as the update was installed.
  • Reply 3 of 8
    mcqmcq Posts: 1,543member
    Yes, 10.2 now has the kernel panic as the "Please reboot blah blah" in about 5 languages displayed on the screen.
  • Reply 4 of 8
    trebuchettrebuchet Posts: 176member
    From "The Missing Manual":



    If simply restarting the machine doesn't help, detach every shred of gear that didn't come from Apple. Restore these components to the Mac one at a time until you find out which one was causing Mac OS X's bad hair day. If you're able to pinpoint the culprit, seek its manufacturer (or its website) on a quest for updated drivers, or at least try to find out for sure whether the add-onis compatible with MAc OS X.

    There's one other cause for kernel panics, by the way, and that's moving, renaming, or changing the access permissions for Mac OS X's essential system files and folders-the Applications or System folder, for example. (check your permissions) This isn't even worth mentioning, of course, because nobody would be that foolish.

    Tip: This advice goes for your Macintosh itself. Apple periodically updates the Mac's own "drivers" in the form of a firmware update. You download the updaters from the support area of Apple's website (if indeed MAC OS X's own Software Update mechanism doesn't alert you to its existence).






    Hope that helps. It did me. I needed new drivers for a scanner I have. Haven't had a kernel panic relating to my scanner since.
  • Reply 5 of 8
    Remove any USB hubs and see if that helps. 10.2.5 has a problem with some USB hubs (my hub is fine, others not).
  • Reply 6 of 8
    dobbydobby Posts: 797member
    I had extactly the same prolem on 3 G4's going from 10.2.3 to 10.2.5.



    Unplugged harddrives, cdroms, keyboard, video.

    Removed memory and graphics card and modem (didn't want to do the CPU though).



    Plugged everything back in.



    Still didn't work.

    Reinstalled 10.2.3 all okay.

    Upgraded to 10.2.5. Now okay.



    Still 3 out of 4 ain't bad - NOT.



    Dobby.
  • Reply 7 of 8
    cubedudecubedude Posts: 1,556member
    My advice: Always wait to upgrade(heck, I'm still at 10.2.2).



    My other advice:



    Not sure if someone elso wrote this, take out third party RAM.



    Try booting from the CD and reparing the disk.
  • Reply 8 of 8
    jante99jante99 Posts: 539member
    Problem Solved! An old USB cord that was connected to a Brother laser printer. (The printer is run through a printer server so the cable was redundant).
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