Friggin Microsoft problem!
All I need to do is open a file in Microsoft Word so I can print it, but I can't get Word to work. Every time I click on it the program freezes half way through loading the splash screen. The program crashes but not the whole system.
All my Microsoft software is like this (except WiMP) - Excel, PowerPoint, Entourage and Internet Explorer all crash when I try to launch them. Everything else works fine. Excel and PowerPoint crash the same way as Word. Entourage crashes before the splash screen even loads and Internet Explorer (three different versions!) crashes after loading a blank white outline of a window.
I was initially using Office 98 when it did this so I upgraded to Office 2001. That didn't fix the problem. Then I tried turning all extensions off; still not fixed. Then I tried all extensions on and then combinations. Nothing. I ran Norton and it couldn't find any problems. I reinstalled stuff and still no luck.
I don't know what to do now. I've tried opening this file in other programs but I can't get it to work. It uses a fancy layout that will only work in Word.
My computer is an old wallstreet G3 running 9.2.2. I installed a lot of new software before I noticed the Microsoft stuff stopped working (I hardly ever use their garbage) but the only major things which went into the system folder were USB extensions and the Japanese Language Kit.
If anyone has any ideas on how to get this working, please help me. I know I need a new computer bad, but I can't afford one right now.
Comments
There might be a problem with the japanese language stuff.
try removing it & see what happens.
I'm running OS9.2.2 as well & find that sometimes the machines all slow down dramatically when using M$oftware.
I have Powermac 7300/200, plus two Imac's 350Mhtz & 600Mhtz all of them did that sort of crashing & freezing.
Giving those programs more memory seems to help.
PS You might want to zap pram in your next start-up as well as "rebuild the desk top "
Good luck
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Have you done anything recently like tidy up a bit to get yourself some HD real estate, or made backups, or, deleted... something... like a user, or (I know!) fonts?
Still could be a corrupted font, though.