Scratched 17 PowerBook

logan

Hey I got my 17 inch PB about 2 weeks ago and my friend accidently scraped the top of it against a sharp edge creating a nice sized gash on the top of it. Is there anything i can do (warranty or anything?) no damage done to the performance but the scratch is ugly and takes about 500 off resale value so is there anything i can do?

ghost_user_name

You can take it to an Apple Authorize Service Provider and ask them to replace the lid. I haven't worked for an AASP in years, so I've no idea what the price of that particular part is. That's your only option. This is not covered via the warranty.

logan

Thanks for the quick reply. How should I go about reaching an authorized repair outlet? Should I call the Apple store directly first?

logan

I'm desperate for help...

matsu

Is it just a scratch or a deep groove?



AASP will almost surely charge you an arm and a leg and you'll be no better off in terms of ROI, sure resale will go up again, but you'll have shelled out a lot to get the value back up.



If it's just a scratch, you might want to just live with it untill you decide to sell it "as is"



Or,



You could get a wicked paint job done to it and possibly make the resale value go up, and have a unique book.

logan

The scratch starts on the apple logo and continues to the top edge of the lid. Most of it is just a scratch although where it first made contact is a little deeper than the rest of it.

logan

Also, where could I get a paint job?