Safari won't open

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sledgehammersledgehammer
Posted:
in Genius Bar edited January 2014
I've got a friend with a an iBook (600mghz I think) running 10.2.x and when she tries to open Safari, it bounces a few times in the dock then stops opening. I'm not sure what build of Safari it is. It's not the latest one because her software update isn't working either. Anyway, any suggestions? (I looked for the preferences file but couldn't find it (maybe I just didn't know what I was looking for))

Comments

  • Reply 1 of 2
    skalmanskalman Posts: 42member
    Hi,

    late answer but still...

    I had the same problem resolved by deleting prefs and app and then downloading it again.
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  • Reply 2 of 2
    ghost_user_nameghost_user_name Posts: 22,667member
    Should also make sure you have rebooted recently, and run disk first aid's permissions repair thingie...
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