New PBook.... HEEEEEEEELP!

Posted:
in Genius Bar edited January 2014
Got my new 12" PBook this morning. The lady at the counter had pre-installed the airport card and some extra memory. She filled in some fields to start up the computer as well with our company name etc....



When I got home & tried to start the thing up I get this OSX window giving me 3 options: restart, shut down or choose to log into MY COMPUTER. That's OK so I click on it and now he prompts for a PASSWORD!

Problem is that she put the name of our company in as my computer's name but she also added a password which I don't know!!!!! I tried all sorts of possible combinations, no luck!

What do I have to do know? The shop is closed and they will be on a holiday all next week soo I can't contact them before early June.... Please help me out here... what should I do to get things running again?

Comments

  • Reply 1 of 4
    ebbyebby Posts: 3,110member
  • Reply 2 of 4
    paulpaul Posts: 5,278member
    that will fix it... but try using the hint... or just a plain old space... or maybe the login name again....
  • Reply 3 of 4
    mac-cabermac-caber Posts: 11member
    Thx...

    How to reboot from the install-disk? I believe I have to hold down a key compination when I restart? Sorry to be a dumbass...
  • Reply 4 of 4
    Its says on the Install Disc hold down "C" while computer is starting up.
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