"Keys out of order" on iPod... please help.

in Genius Bar edited January 2014

My brother's iPod won't mount and it gives an error and opens Disk Utility... then I try and repair the disk, and it gives us the same problem. It still plays music fine, though. Anyways, any help would be much appreciated. Thanks in advance!


  • Reply 1 of 4
    kraig911kraig911 Posts: 912member
    That happened on my boss's hard-drive the only way to fix it is to format it. If it happens on your computer, you it sux everything runs real slow.
  • Reply 2 of 4
    paulpaul Posts: 5,278member
    [ot, kinda] oh thats what you meant... no i didnt get that error...
  • Reply 3 of 4
    scottscott Posts: 7,431member
    I thought disk warrior could fix that?

    If it's just MP3s I guess you can just upload them again.
  • Reply 4 of 4

    Fixed it like a charm... we didn't even have to lose any files!
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