I can't add drivers to print center

in Genius Bar edited January 2014
I'm trying to add new print drivers to printer center but nothing happens. A list of drivers are supposed to pop up. Nothing! I updated my faxstf to 10.1.3. They said to dump the older driver and replace with new. Faxstf is crappy and I was forwarned, but I only fax occassionaly. Please help
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