jpeg format

in Genius Bar edited January 2014
I touched up a photo in photoshop, saved in jpeg, took it to a digital photo kiosk for printing. The kiosk wouldn't read my compact flash card because there was a tiff file present. The problem file had a jpeg extension, yet in the file info it was a document file? I resaved the file as jpeg and got the same results........document file. I noticed my camera saved jpegs in upper case letter, while photoshop saves the file extensiion in lower case. Should this be a concern? How come it won't save as a jpeg file?


  • Reply 1 of 5
    alcimedesalcimedes Posts: 5,486member
    it depends. it might have problems with hidden OSX files, it might also be cranky with the lowercase extension.

    getting info should say it's an image file though.

    when you saved as a jpeg, did you do a regular save, or "save for web"
  • Reply 2 of 5
    I do a regular save, not save for web. I got Graphic Converter and re-saved as a jpeg. If appears to save properly. Get info says its a jpeg document. I'll test it at the kioks tomorrow.
  • Reply 3 of 5
    alcimedesalcimedes Posts: 5,486member
    yeah, graphic converter pretty much rules. i keep forgetting that every mac ships with it now.

  • Reply 4 of 5
    The jpeg problem is resolved, no more tiffs. New problem. Many photos won't read at the kiosk. The error message says the file size is too small to read. WTF! What does this mean. The lab techs at Walmart are a bunch of kids. Know squat. They've never had any problems. I tried on another kiosk and it won't read. I close croped many of the photos for better framing and composition. Could that be the problem.....reducing the file size down? File size range from 500kb to 1mb. Help!
  • Reply 5 of 5
    ringoringo Posts: 328member
    To hell with Wal*Mart and Kodak. Bring the card to a Mom & Pop, they won't have trouble with reading the card and you'll get better results.
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