Printing Problem

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millsdudemillsdude
Posted:
in Genius Bar edited January 2014
Printer is stopped. That what my computer keeps on telling me. And when I go to print something there is a ! next to my printer name. When I select print it says printer is stopped and asks if I want to add it to the list or continue.

I thought that I might have some problems with my printer bc I bought a new color cartridge but it wouldn't print in color so I reloaded the software from HP's site (812C) but now I get this problem.

Though I can print a test page.

What is going on.



I traded printers with my dad and now I have his Desk Jet 935C and the same thing is happening. Please help.

Comments

  • Reply 1 of 10
    graphicumpgraphicump Posts: 82member
    Go to Print Center. Single-click on your printer. On the toolbar, on the right, click "start jobs" - it's the image of the printer with a green circle w/white right-facing arrow on it.
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  • Reply 2 of 10
    millsdudemillsdude Posts: 135member
    I've tried that but it just spools and then it stops the job again.
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  • Reply 3 of 10
    millsdudemillsdude Posts: 135member
    Running 10.28 now. This is really annoying since I am a student. The printer works fine on either of my roommates Windows machines.
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  • Reply 4 of 10
    regreg Posts: 832member
    Had the same problem with an Epson printer. I changed out the black ink then it would not print. I ended up deleting the printer in Printer Center. Then I added it again. Once I did that it all started printing properly.



    reg
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  • Reply 5 of 10
    millsdudemillsdude Posts: 135member
    I deleted it and then added it again from the drivers on the HP site. Still no luck. Come on Genuis bar help...
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  • Reply 6 of 10
    defiantdefiant Posts: 4,876member
    First, double click your printer in the printer list.

    Then, make sure you press the right icon to start the queue:







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  • Reply 7 of 10
    millsdudemillsdude Posts: 135member
    I click on the start button, and it spools up and then stops. HELP
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  • Reply 8 of 10
    defiantdefiant Posts: 4,876member
    Okay. It's the usual rundown then.



    Delete the preferences of Print Center. Delete all your Caches. Repair your Permissions.



    Did I forgot something for the start?
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  • Reply 9 of 10
    amaroneamarone Posts: 75member
    Did you try print center repair?



    It helped me last time my print center didn't work properly. Actually it does the same things Defiant told you to do: deletes print center prefs & caches, repairs permissions etc.
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  • Reply 10 of 10
    gardenofearthlydelightsgardenofearthlydelights Posts: 963member
    I would try reinstalling the HP printer drivers as well. I sometimes forget this when I reinstall my system, and although my printer seems to be recognized, it doesn't actually do anything. It's similar to what you describe.



    If that doesn't work, then I would also suggest the print center repair.
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