iBook Trackpad doesn't work Help!!!!

in Genius Bar edited January 2014
Hi Guys,

I turned on my iBook today to discover that the trackpad no longer works. I can still click with the mouse button but the trackpad doesn't work at all!!!

What the deuce is happening???

I'm hoping it's not a hardware failure!




  • Reply 1 of 4
    you probably got ice cream inside it somehow
  • Reply 2 of 4
    der kopfder kopf Posts: 2,275member
    That's bad news, stevegongrui. I'm not saying you have the same problem as I had, but I did have a hardware problem. You can read about it here.

    Notice the pic? If you have a #0 philips screwdriver, you can easily open up the iBook to have a look for yourself. Of course, you have to exclude software issues first. Delecte cache, repair permissions, reset PRAM and NVRAM, and all that stuff.
  • Reply 3 of 4
    he cleaned off the ice cream and rebooted.

    his trackpad is fine now. i told him butter pecan was dangerous.....
  • Reply 4 of 4
    What Der Koph said. Try all the usual fixes, open it and check it out. Than call apple if all else fails.
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