Chances are those are STUCK and not dead. Dead is black. Try gently massaging the area with a soft cloth in a circular motion and see if that fixes it. (Turn it off first)
Chances are those are STUCK and not dead. Dead is black. Try gently massaging the area with a soft cloth in a circular motion and see if that fixes it. (Turn it off first)
Just tried that (strangely enough, Apple included a nice cloth for me in the box ). Three times. It flickers and recesses a bit, but ultimately comes back.
The only problem with CRTS was the size and weight but moving to lcds with pixel problems is "two steps forward one step back" I hope those pixels come "alive" for you man.
It doesn't make it a lemon, but it sure sours the whole buying experience. That really sucks Steve, I sure hope those pixels work out.
I had 2 on a PowerBook once that appeared maybe 1 day a week or something. I'd give them a press and they'd go away for 5-6 days. Where are yours located?
I also had another up in the menu bar, so it was only noticeable while watching a DVD and the screen went black up there. Bummer, but I could live with it.
Yeah, it's a risk with LCDs that you get dead or stuck pixels, and one or two isn't the end of the world... but it still sucks ass.
well, I had two dead pixels as well... but then my powerbook was all screwed up, it had trackpad problems, chassis delalignment, strange abrasions on the screen. They ended up giving me a new powerbook. Maybe you can find enough problems on your imac to do so as well. Find the tiniest of problems and complain complain complain
Don't live with it. If everyone else chooses to live with it , that's up to them, and it helps you, 'cos then Apple only gets a few nutcases who try to return an LCD product for the sake of 2 stuck pixels... like me ...
I don't know quite how I managed it... My request for a replacement 15 PB fell on deaf ears at Applecare - 2 stuck pixels and no other defects was no grounds for screen or machine replacement. But then I phoned up Aftersales, and - wowee - they said they would replace the PB, no questions asked, cos it was within 10 days of delivery. They said it was policy. I was able to hang on to my 'faulty' PB while the other one was sent to me. It took a month (usual in the UK) but it had a purfekt screen
If you're still in that 10 day period, you might have a hope...
Don't live with it. If everyone else chooses to live with it , that's up to them, and it helps you, 'cos then Apple only gets a few nutcases who try to return an LCD product for the sake of 2 stuck pixels... like me ...
Do you really notice the stuck pixels outside of a pixel test? I ran a program to show any dead or stuck pixels right after buying my system, and that's when I found my one red stuck pixel. Every now and then I'll notice it, but it's really not an issue. It only shows up on dark backgrounds. Two stuck pixels really isn't a big deal, yeah it would be great if it were perfect but you've got to be realistic.
Comments
Originally posted by Steve
One blue, one white.
How do I go about replacing this $1800 puppy?
Chances are those are STUCK and not dead. Dead is black. Try gently massaging the area with a soft cloth in a circular motion and see if that fixes it. (Turn it off first)
Originally posted by pensieve
Chances are those are STUCK and not dead. Dead is black. Try gently massaging the area with a soft cloth in a circular motion and see if that fixes it. (Turn it off first)
Just tried that (strangely enough, Apple included a nice cloth for me in the box
The only problem with CRTS was the size and weight but moving to lcds with pixel problems is "two steps forward one step back" I hope those pixels come "alive" for you man.
I had 2 on a PowerBook once that appeared maybe 1 day a week or something. I'd give them a press and they'd go away for 5-6 days. Where are yours located?
I also had another up in the menu bar, so it was only noticeable while watching a DVD and the screen went black up there. Bummer, but I could live with it.
Yeah, it's a risk with LCDs that you get dead or stuck pixels, and one or two isn't the end of the world... but it still sucks ass.
Luckily my 17" Apple Display which I jus bought recently is dead pixel free. I am so happy!
My advice is like the rest of the guys - Jus hav to live with it....
Originally posted by stunned
...Jus hav to live with it....
F**K NO!
Don't live with it. If everyone else chooses to live with it , that's up to them, and it helps you, 'cos then Apple only gets a few nutcases who try to return an LCD product for the sake of 2 stuck pixels... like me
I don't know quite how I managed it... My request for a replacement 15 PB fell on deaf ears at Applecare - 2 stuck pixels and no other defects was no grounds for screen or machine replacement. But then I phoned up Aftersales, and - wowee - they said they would replace the PB, no questions asked, cos it was within 10 days of delivery. They said it was policy. I was able to hang on to my 'faulty' PB while the other one was sent to me. It took a month (usual in the UK) but it had a purfekt screen
If you're still in that 10 day period, you might have a hope...
Originally posted by Steve
One blue, one white.
How do I go about replacing this $1800 puppy?
Like previous posters said, keep rubbing it. I had one with mine that was red(and it went away after a few rubs in the same day)
Originally posted by SonOfSylvanus
F**K NO!
Don't live with it. If everyone else chooses to live with it , that's up to them, and it helps you, 'cos then Apple only gets a few nutcases who try to return an LCD product for the sake of 2 stuck pixels... like me
[snip, snip]
You people make me sick.