Broken Quicktime 'icon'

macmaniacmacmaniac
Posted:
in Genius Bar edited January 2014
Happy New Year!



At a number of websites I go to(with Safari) I get a wierd icon consisting of the Quicktime symbol inside a representation of (what I assume is) movie film, with a corner torn out. What does this mean? I downloaded Flash Player 7. Does it need to go to a specific place?

Thanks

Steve

Comments

  • Reply 1 of 9
    ghost_user_nameghost_user_name Posts: 22,667member
    It sounds like some part of your QuickTime framework has broken.



    I would suggest downloading a fresh copy of QuickTime from Apple.



    http://www.apple.com/quicktime/download/
  • Reply 2 of 9
    macmaniacmacmaniac Posts: 183member
    Quote:

    Originally posted by Brad

    It sounds like some part of your QuickTime framework has broken.



    I would suggest downloading a fresh copy of QuickTime from Apple.



    http://www.apple.com/quicktime/download/



    Thanks, Brad. I tried that but it didn't help.

    Steve
  • Reply 3 of 9
    paulpaul Posts: 5,278member
    I get this problem too every once in a while... what OS and version of QT are you running... are you sure you have all of the components installed?
  • Reply 4 of 9
    macmaniacmacmaniac Posts: 183member
    Quote:

    Originally posted by Paul

    I get this problem too every once in a while... what OS and version of QT are you running... are you sure you have all of the components installed?



    Hi Paul



    I have OS 10.3.2 and QT 6.5, which I just reinstalled tonight.

    Steve
  • Reply 5 of 9
    ghost_user_nameghost_user_name Posts: 22,667member
    Could you post some links to specific web site where this is a problem?
  • Reply 6 of 9
    macmaniacmacmaniac Posts: 183member
    Quote:

    Originally posted by Brad

    Could you post some links to specific web site where this is a problem?



    Thanks for your help, Brad.



    http://www.masterandcommanderthefarsideoftheworld.com/ (click on "English" ; or control-click "Show The Trailer", then choose 'Open it new tab'. A QT icon will appear, then change to the broken icon.



    http://www.macromedia.com/software/flash/ (top of page)



    http://marsrovers.jpl.nasa.gov/home/index.html (at "Time on Mars" captions)



    http://www.macromedia.com/software/flash/about/ (3 on this page)



    This doesn't happen with IE, by the way.
  • Reply 7 of 9
    rokrok Posts: 3,519member
    Quote:

    Originally posted by macmaniac

    Thanks for your help, Brad.



    http://www.masterandcommanderthefarsideoftheworld.com/ (click on "English" ; or control-click "Show The Trailer", then choose 'Open it new tab'. A QT icon will appear, then change to the broken icon.



    http://www.macromedia.com/software/flash/ (top of page)



    http://marsrovers.jpl.nasa.gov/home/index.html (at "Time on Mars" captions)



    http://www.macromedia.com/software/flash/about/ (3 on this page)



    This doesn't happen with IE, by the way.



    it's gotta be something with the site side, because i can't even get anything more than an empty "#" link. it is possible they are loading a new trailer, or something got damaged, or whatever....
  • Reply 8 of 9
    macmaniacmacmaniac Posts: 183member
    Quote:

    Originally posted by rok

    it's gotta be something with the site side, because i can't even get anything more than an empty "#" link. it is possible they are loading a new trailer, or something got damaged, or whatever....



    I just tried the last link with IE and it came out fine, so I should think things are OK at the site.



    Appreciate it, tho, rok.
  • Reply 9 of 9
    macmaniacmacmaniac Posts: 183member
    Hey gals and guys,



    The Safari 1.2 update has solved the problem. Where I was getting the broken icons there are now excellent multimedia content, at least at the Master and Commander and Macromedia sites. The M&C site is very good. Check it out.

    Steve B. 8)
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