Can't Transfer Songs to iPod, Error -36
I've been having a lot of problems lately transferring songs to my iPods:
- G5 2.0 GHz dual
- OS 10.3.2
- 3 iPods, 4 accounts on Mac
- transfer songs to shared folder so all 3 iPods can pull from same pool, rather than create duplicates
- locks up, giving error -36, "Attempting to connect to iPod failed. An unknow error occurred (-36)"
- Have reinstalled OS twice, once keeping settings, once complete scrub
- changed out cradle and firewire connecting Mac to iPod--which worked for a few days, now it's back to the same problem. Problem occurs on multiple iPods, so I don't think problem is with the iPod itself
This is getting very frustrating. This is my first Mac which I purchased to avoid these same problems supposedly characterisic of Windows platform but not Mac.
Any suggestions?
- G5 2.0 GHz dual
- OS 10.3.2
- 3 iPods, 4 accounts on Mac
- transfer songs to shared folder so all 3 iPods can pull from same pool, rather than create duplicates
- locks up, giving error -36, "Attempting to connect to iPod failed. An unknow error occurred (-36)"
- Have reinstalled OS twice, once keeping settings, once complete scrub
- changed out cradle and firewire connecting Mac to iPod--which worked for a few days, now it's back to the same problem. Problem occurs on multiple iPods, so I don't think problem is with the iPod itself
This is getting very frustrating. This is my first Mac which I purchased to avoid these same problems supposedly characterisic of Windows platform but not Mac.
Any suggestions?
Comments
neilyb
neilyb
It sounds like a hardware problem with the Firewire port(s). Error -36 used to mean a basic I/O error in the old Mac OS, it might mean the same thing in OS X. First, try going into the System Profiler, and look under the Firewire item. (Go to the Apple menu, choose About This Mac, and choose More Info.) If something stands, out, make a note of it and call Apple support. Even if nothing does stand out, call them anyway, and they can walk you through some steps to figure out if it's a hardware problem. It will be covered under warranty.
I'll report back on my findings.
Thanks again!
it was the hard drive cord/plug/cable whatever, just reseated it and it works fine now. i was gettting -36 errors when copying to the drive or from it...it was an extra drive i added, somehow the plug came somewhat loose...
hope that hepls.
Apple Support does indeed describe it as an I/O error with this handy added bit of information
(bummers)
I'll assume this isn't a technical term.
What's your opinion on trying to get this fixed under warranty? If it's only the one port that's bad, it's probably not too big of a deal because I was getting ready to buy a 1 into 6 firewire box anyway. I've already used up all my firewire ports, and don't like having the iSight plugged into the front (and then have to unplug it when inputting video).
Is it likely that it's only one firewire port, or might the others be likely to have problems as well--i.e., are the ports independent?