iPod mini (Yes I have one) has gone crazy!

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macsrgood4umacsrgood4u
Posted:
in Genius Bar edited January 2014
Yup, I've had a green beauty since February. Today it decided to go beserk. First I started hearing a lot of static on my phones while on my walk. Then when that went away (it wasn't the connection) the iPod made sharp audible static noises when I changed songs after pressing the forward button. This hadn't ever happened before. Then the drive started to speed up! The screen showed STARS and DOTS where the time/volume bar was. No kidding! I did a complete restore then reloaded my iTunes library back to the mini and it still behaved badly. Sooooo, I've requested a repair or replacement under warranty from Apple. They are sending a box to send it back to them. Stay tuned..........

Comments

  • Reply 1 of 12
    ast3r3xast3r3x Posts: 5,012member
    You mean like the rating thing? I'll have a pic in a second.





    Note: It's not exactly easy to scan in the iPod on the star screen because it keeps wanting to go back to the playing thing. Also I *DID* have my backlight on, but I guess the lamp on my scanner was too bright. Curses.





    Now that static problem, that would be a problem though.
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  • Reply 2 of 12
    macsrgood4umacsrgood4u Posts: 3,007member
    Yes! The rating thing. But I never saw that before. Nevertheless, the speed up of the drive and the static/distortion won't go away. Also the buttons aren't exactly working right all of a sudden. I used to be able to shut down the mini while playing a song. Now it simply won't turn off until and I go back to the main menu. I brought the mini back to the Apple store from whence I bought a few weeks ago complaining about the uber sensativity of the scroll wheel. They said skipping from one line to another even when my finger was off the wheel is "normal". Trying to zero in on a song title is hit and miss and very annoying. Demo units at the store didn't exhibit this behaviour.
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  • Reply 3 of 12
    cosmonutcosmonut Posts: 4,872member
    One thing I'd say to try is resetting the iPod. Do this by holding down the menu and play buttons at the same time until the screen goes to the Apple logo. This *might* help.



    Oh, and about the stars and dots. You get there by "double-clicking" the center button while a song is playing.



    Default = scroll wheel adjusts volume

    One click = scroll to position in song

    Two clicks = adjust rating on current song.



    In the last two, another click on the center button will exit from that mode and take you back to the standard song play with volume control.
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  • Reply 4 of 12
    kickahakickaha Posts: 8,760member
    You sure your headphone jack connector isn't going bad? http://ipodlounge.com/forums/showthr...?postid=160079
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  • Reply 5 of 12
    ipodandimacipodandimac Posts: 3,273member
    all your problems seem like they stemmed from you. without hearing the static, i cant answer that, but everything else could be completely your fault. if you have an AIFF file or any song over 20 minutes, the hard drive WILL spin all the time. i had a 4 minute song, but it was an AIFF, so the hard drive spun the whole time. the rating thing is obviously your finger hitting twice. problems (-1) solved.
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  • Reply 6 of 12
    ast3r3xast3r3x Posts: 5,012member
    Quote:

    Originally posted by ipodandimac

    all your problems seem like they stemmed from you. without hearing the static, i cant answer that, but everything else could be completely your fault. if you have an AIFF file or any song over 20 minutes, the hard drive WILL spin all the time. i had a 4 minute song, but it was an AIFF, so the hard drive spun the whole time. the rating thing is obviously your finger hitting twice. problems (-1) solved.







    Is it just me or does that whole post seem negative toward MacsRGood4U? I think it's probably true that the HD noise could easily be caused by that, and the static would be the headphones that are messed up, haha but phrases like 'completely your fault' just seem like they could be worded nicer. Maybe I'm wrong though
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  • Reply 7 of 12
    ipodandimacipodandimac Posts: 3,273member
    Quote:

    Originally posted by ast3r3x





    Is it just me or does that whole post seem negative toward MacsRGood4U? I think it's probably true that the HD noise could easily be caused by that, and the static would be the headphones that are messed up, haha but phrases like 'completely your fault' just seem like they could be worded nicer. Maybe I'm wrong though



    it was not my intent to come acroos that negative. it was late and i was tired. sorry :
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  • Reply 8 of 12
    macsrgood4umacsrgood4u Posts: 3,007member
    Greetings. Today I turned on my mini and the only sound output was total distortion. I tried several headphones. It could possibly be the headphone jack as suggested. I'm waiting to hear back from Apple. I do not have 20 minute AIFF files on the iPod if you're wondering. The sound sped up, without my touching the fast forward button, all by itself. I have done absolutely nothing wrong in this regards. The iPod has been working reasonably well, except for the damn over sensativity of the scroll wheel, since I got it. Now the buttons are not working properly. Total breakdown I'm afraid. It's not easy being green.
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  • Reply 9 of 12
    ast3r3xast3r3x Posts: 5,012member
    Well good, luck, hopefully they can fix everything for you. Sometimes it's hard to select just a single thing on the iPod, but never that much trouble, and the sound shouldn't be distorted.



    ipodandimac, I didn't mean you were trying to sound mean, and in all likeliness nobody else thought that but me.
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  • Reply 10 of 12
    macsrgood4umacsrgood4u Posts: 3,007member
    Slashdot.org is now reporting this problem cropping up with the mini speculates that it may be the reason mini's are in short supply. Has to do with phone jack solder. Story is here.



    I wasn't really insulted by ipodmanic's post. With a name that includes "maniac" how could I be?



    UPDATE: TechTV ran a screen crawl on the subject late Monday during one of their programs. Said, "no reponse from Apple" when they asked them about the problem as reported at iPodlounge.com.
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  • Reply 11 of 12
    macsrgood4umacsrgood4u Posts: 3,007member
    According to Cnet and Reuters reports, Apple is aware of the problem. According to one poster at iPodlounge, the design of the earphone jack/board assembly may be at fault. I do have a theory as to why it may be happening. Since I've had the mini, I've probably put it on my belt about 90 times (and removed it the same amount) using the Apple supplied belt clip. In order to use it one must press against the spring based clip to open it to slide onto the belt. To do this pressure is made with the thumb against the clip to open it while the index and middle fingers press against the front of the iPod just above the screen. (The same process is used to remove the iPod from the belt.) That's the area where the jack is. This pressure seems to have dislodged or done damage to the insides of the mini.
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  • Reply 12 of 12
    macsrgood4umacsrgood4u Posts: 3,007member
    I received a return box from Apple this morning and my mini is en route back to them for repair (or most likely replacement).
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