.Mac iDisk Problem

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loganlogan
Posted:
in Genius Bar edited January 2014
I recently joined .Mac and now I have a problem. It says my iDisk is full, but its empty. Am I maybe not deleting files correctly, if so, how do I do it correctly? Any help would be appreciated.



Thanks

Logan

Comments

  • Reply 1 of 7
    loganlogan Posts: 284member
    Sorry for double post.
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  • Reply 2 of 7
    cosmonutcosmonut Posts: 4,872member
    Give us some more info. Do you use it for a homepage? Backup? What sort of things are you keeping on it? Can you tell us what it's full with?
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  • Reply 3 of 7
    loganlogan Posts: 284member
    Well I tried loading 20 or so pictures to the pictures folder to use on homepage, but it said error loading or something and now theyre not on the iDisk but their storage space is used up.



    In other words, there's nothing on it but it says there is.
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  • Reply 4 of 7
    loganlogan Posts: 284member
    Is there a way to just "wipe' the idisk?
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  • Reply 5 of 7
    cosmonutcosmonut Posts: 4,872member
    Check the Apple support pages to find out if there's an easy solution. If not, contact Apple and tell them. Surely they've got a way to fix it for you.
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  • Reply 6 of 7
    loganlogan Posts: 284member
    Ugh, contacting Apple is such a hassle.



    anyone else?
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  • Reply 7 of 7
    loganlogan Posts: 284member
    This is really disappointing of .mac. iDisk should run better than this, but so far I've found it is slow and unreliable.
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