Printer Driver issues

dmband0026dmband0026
Posted:
in Genius Bar edited December 2014
I've been having worlds of trouble with my HP OfficeJet D135 recently. It will only let my account print, it loses connection all the time, print jobs take an hour to print (if they ever do) and it will stop print jobs right in the middle of them and won't re start them.

So I decided to reload the printer drivers.

I went to HP's website and tried to download the newest drivers, right in the middle of the download (37.7MB every time) it gives me one of these (in the download window):





Why won't it finish the download? Any ideas? Anything I can do to fix it?

Thanks!

Comments

  • Reply 1 of 5
    defiantdefiant Posts: 4,876member
    Have you tried another browser? I mean, it's not like you only have Safari? duh
  • Reply 2 of 5
    dmband0026dmband0026 Posts: 2,345member
    Good call...gonna try another one. Results to follow.
  • Reply 3 of 5
    dmband0026dmband0026 Posts: 2,345member
    Well...I feel dumb for not thinking of that, haha.



    Worked like a charm, but I had to use IE...



    Any idea why it wouldn't work in Safari?
  • Reply 4 of 5
    ipodandimacipodandimac Posts: 3,273member
    Drivers??? what are those????
  • Reply 5 of 5
    james321james321 Posts: 2member

    Hello,



    I have a HP Color Laserjet 4650 printer and I am using a Windows 7 64bit laptop, the only driver available to me is HP Universal printer on the HP website. 



    But the issue I am having is I can't print colour and there is no option to select it with universal driver. Can someone offer any help?

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