iTunes installing problem on XP

in Genius Bar edited January 2014
Hi there,

a friend of mine is experiencing a major problem after trying to upgrade from a working iTunes to iTunes 4.5 on Windows XP. After starting the installation process XP stopped with a 1628-error message (installation couldn't be completed or something like that). When trying to reinstall an older version of iTunes the same thing happens. Uninstalling iTunes deleted the application, but a new installation of iTunes didn't work (same error message). As a Mac user I can't help him, but maybe someone out there knows a workaround. Thanks in advance!


  • Reply 1 of 1
    ebbyebby Posts: 3,110member
    I also can't install the new iTunes on my 2000 machine. But I think the problem is with my software, not the installer. Just a hunch.\
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