Windows burned CDs not mounting.
I've had three instances in the last month where a client has handed me a CD burned on a Windows box that will not mount on any of my OS X machines, but will mount fine on the sales/bookkeeping PCs.
The common denominator so far seems to be that they were burned with Roxio Easy CD creator.
While I am sure that this is a PEBKAC or Windows-related issue, it's perceived by my clients as being a Mac OS shortcoming, and they are looking down their noses at me, wondering why those stupid Macs can't read a simple burned CD. I get that these are all burned using whatever default settings EZ CD ships with, as none of these folks have ever heard the terms ISO, or NTFS, and I'm met with blank stares when I ask them about file formats.
I'd like to be able to post something to my website for Windows users, educating them as to how to operate their software so that I can read their disks on my Macs. Pointers?
Edited: really bad spelling! Wow!
CV
The common denominator so far seems to be that they were burned with Roxio Easy CD creator.
While I am sure that this is a PEBKAC or Windows-related issue, it's perceived by my clients as being a Mac OS shortcoming, and they are looking down their noses at me, wondering why those stupid Macs can't read a simple burned CD. I get that these are all burned using whatever default settings EZ CD ships with, as none of these folks have ever heard the terms ISO, or NTFS, and I'm met with blank stares when I ask them about file formats.
I'd like to be able to post something to my website for Windows users, educating them as to how to operate their software so that I can read their disks on my Macs. Pointers?
Edited: really bad spelling! Wow!
CV