Net connection trouble with Panther

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Posted:
in Genius Bar edited January 2014
I am having IT problems at home and am desperately trying to sort it out! I didn?t know if any of you have come across this problem and could suggest anything.....no-one seems to be able to help!



I am having horrendous problems with my connection to the internet on the mac I have at home (G4 tower) since upgrading to panther. I have a USB broadband modem with tiscali which worked on the machine before panther and also worked on a mac G3 laptop. My broadband suppliers supply instructions to set up on macs but no tech support for macs! gggrrr



I have called a friend who is a bit of a mac geek and he ran through all the settings and cant work out whats going wrong. I have checked all the PPPoE settings against what I had before which worked etc but it says it cannot access a PPPoE server and to check my settings.



If I try and set up the connection with the 'Assist me' network wizard it automatically sets up the TCP/IP settings as Using DHCP not PPPoE. If I try and connect this way the status says that its a self assigned IP address and it cant connect



Anyway, I need to know if theres any support available apart from hiring a IT type person to come and sit in my flat!!!!

If theres no way I can resolve this I am going to get rid of the mac because this is ridiculous!!! I have spent over 10 hours in front of the machine trying to sort this one problem out and caaaaaaaan't!



Ok rant over

*deep breath*



Any ideas????

Comments

  • Reply 1 of 2
    Quote:

    Originally posted by kittyvonsometime

    I am having IT problems at home... Any ideas????



    It sounds like you have a non static-IP DSL account which requires connection via PPoE, as I do, from Verizon.

    I take it you were making the PPoE connection via the Mac's network panel, and that the modem was a basic DSL modem like Verizon used to give out.

    So if your old modem just hates Panther's correctly set PPoE settings (an assumption*) can you use a different modem?

    The Verizon plain DSL modem is an ethernet Westell Infospeed B90-36R515-01 and it worked fine on my mac until I decided I wanted to have two macs on line, so I got a new modem. Now they give out a Westell 2200, which performs the PPoE connection, (after config thru IP address to this modem/router), and my Mac connects via DHCP now.

    So I was going to list my old B90 on ebay or just chuck my old DSL modem, want it? Does anyone think it or a different DSL modem will work for kitty (who provides your connection, ask them about alternate modems (hence the above modem # info)?



    Or is it possible you do not have the PPoE settings* correct in Panther for your USB modem? Does the modem have an ethernet connection you can try?
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  • Reply 2 of 2
    thanks for that. i actually found a perfect solution on this - for anyone else who has problems....



    http://www.modemhelp.net/vblite/show...?threadid=2140



    but now am having a NIGHTMARE with webcam....see my other thread..



    http://forums.appleinsider.com/showt...threadid=43669



    i seriously need help with this as my boyf lives in another country and cam is the way we can talk when apart....
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