Telecom Status - Unknown State

in Genius Bar edited January 2014
We have a PowerMac 6500 (I's old). Just recently, the Telecom Status window has popped up. Message is Unknown State.

When we close this window it continues to pop up and we can't shut the system down. We thought the modem was defective and since we don't use it, we removed it. The window still appears.

We can't find any info on what the issue is. Any help would be appreciated.

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