HD Failure!?

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berrismberrism
Posted:
in Genius Bar edited January 2014
I am out helping my cousin to fix his brand new 200GB Seagate External. It will not mount, says the disk is unreadable and to either ignore, initialize, or eject. I have tried mounting apps, diskwarrior, and disk utility, none will even notice that the drive is connected. Any help would be appreciated, I dont want to have to deleted all the RAW video Footage left on the drive. Thanks for any help in advance

Comments

  • Reply 1 of 4
    aslan^aslan^ Posts: 599member
    What was it originally formatted as ? have you tried mounting it on other computers/operating systems ?
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  • Reply 2 of 4
    ebbyebby Posts: 3,110member
    I get that when a drive is not formatted. Try formatting and to be safe, dun a disk scan utility.
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  • Reply 3 of 4
    dage007dage007 Posts: 320member
    you can always try disk warrior. Works great for issues like this. I think there is a demo version available. When I could not mount my external scsi raid this program did it for me.
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  • Reply 4 of 4
    dobbydobby Posts: 797member
    How is the drive connected? (Firewire,USB, SCSI etc)



    Did the disk work before on this machine?

    Do jumpers need to be checked?



    Dobby.
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