Apple Shipping Duds?
My college gives each student an IBM thinkpad. This year they gave the Art Majors an option to get an Apple iBook. This resulted in the school getting about 300 iBooks this semester.
12 of them were reported as DOA. Are 4% of Apple's computers really duds or is something funny going on here?
I also saw a couple iBooks come into the helpdesk with problems requiring repair shortly after they were issued.
I doubt we're getting the whole story, but 12 computers dead right out of the box is pretty bad. Of the thousands of thinkpads we got, I don't even think that many were dead out of the box.
12 of them were reported as DOA. Are 4% of Apple's computers really duds or is something funny going on here?
I also saw a couple iBooks come into the helpdesk with problems requiring repair shortly after they were issued.
I doubt we're getting the whole story, but 12 computers dead right out of the box is pretty bad. Of the thousands of thinkpads we got, I don't even think that many were dead out of the box.
Comments
that can do bad stuff.
All hell broke loose then.
G-News
We received over 100 IBM Intellistations at my last job, as well as the same number of NEC LCD displays.
Out of that , one monitor had a bad cable. One IBM has a bad CD-ROM, another had a crack in the side of the case. Two or three had loose cables, but tons of them had their front USB ports literally snapped off into the case (at least two dozen).
Now that could've been from shipping and handling, but who really knows?