Airport Express help!

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Posted:
in Genius Bar edited January 2014
I'm running a DSL connection through an airport express and I'm having a few problems. The connection signal is good but it seems to come through in chunks. Every now and again the signal will disapear for a bit or I won't be able to access a page for a second or too, but never for very long. Also If I'm trying to listen to radio streams or music through itunes radio it will cut off randomly. It does the same thing with a PC laptop I have when I try and listen to musicmatch. Any hints or ideas on what this could be? Could it be my DSL provider?



Thanks for the help,



Mike

Comments

  • Reply 1 of 3
    tomjtomj Posts: 120member
    have you tried it with a direct connection (do you have another router)?
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  • Reply 2 of 3
    The signal actually disappears for a moment during such times? If that's the case, I would say it's not your DSL provider, but either a faulty access point (since you have ruled out the client already by trying it with two different laptops), or interference from a neighbors wireless phone, a leaky microwave oven, or something else. Try using another channel (you should be able to choose the channel used by reconfiguring your access point).
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  • Reply 3 of 3
    Thanks guys, I'll try these suggestions and let you know!



    Mike
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