cd/dvd reading problem

in Genius Bar edited January 2014
My G4 Powerbook will no longer read a CD or DVD. I can hear the player spin up but the CD/DVD image never shows up on the Desktop. DVD Player will not launch automatically. The CD doesn't show up in iTunes either. To eject the disc I use the CONTROLS-EJECT DISC menu in iTunes. I then need to enter my password and the disc will eject. Any ideas?


  • Reply 1 of 2
    neutrino23neutrino23 Posts: 1,560member
    Presumably this used to work.

    My first thought is a problem with the drive. Try cleaning it. There may simply be some crud on the lens.
  • Reply 2 of 2
    ebbyebby Posts: 3,110member
    That password to eject the disk is throwing up a flag for me. Could there be a permission thing going on and the user doesn't have permission to access the disk?
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