iTunes 'stops responding'

not unlike myselfnot unlike myself
Posted:
in Genius Bar edited January 2014
I can't tell when or why. But iTunes sometime during they day on my computer locks up. I have tossed preferences. Tossed the playlist files. Finally resorting to deleting and reinstalling the actually program. (which was tricky as I had to find the 'reciept' thingy.



What can I do? I can't force quit it, it won't respond to any command. Doesn't matter if I launch from Dock or App folder.



Ideas on further purging steps?

Comments

  • Reply 1 of 5
    maccrazymaccrazy Posts: 2,658member
    Quote:

    Originally posted by Not Unlike Myself

    I can't tell when or why. But iTunes sometime during they day on my computer locks up. I have tossed preferences. Tossed the playlist files. Finally resorting to deleting and reinstalling the actually program. (which was tricky as I had to find the 'reciept' thingy.



    What can I do? I can't force quit it, it won't respond to any command. Doesn't matter if I launch from Dock or App folder.



    Ideas on further purging steps?



    Is it playing a specific song when it locks up or is it locking up when idle?
  • Reply 2 of 5
    not unlike myselfnot unlike myself Posts: 2,037member
    Quote:

    Originally posted by MacCrazy

    Is it playing a specific song when it locks up or is it locking up when idle?



    Idle.



    I have Acquisition running most of the time... so I'm going to give that a break for a while to see if integration is the issue... but in any case... no... I just walk up to the Mac, turn on the screen, and I have no iTunes window, but the icon is 'running'.
  • Reply 3 of 5
    maccrazymaccrazy Posts: 2,658member
    no idea then, sorry!
  • Reply 4 of 5
    not unlike myselfnot unlike myself Posts: 2,037member
    I have *lots* of music in my collection. I'm going to start by axing the last 20 or 30 added tracks to see if that helps. Then I'm going to repeat the preference tossing...
  • Reply 5 of 5
    interactinteract Posts: 47member
    This helped solve my freezing issue:



    http://docs.info.apple.com/article.html?artnum=61937



    Hope it helps.
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