iPod makes Powerbook crash hard
Hello all,
I have a 3rd Generation iPod. A year after I bought it I got it replaced from Apple due to lack of battery charge. Since getting a "new" one, I've had tons of problems and have sent it to Apple for replacement/repair three times already.
I'm tired of sending it to Apple so that I can be without it for two to three weeks as it ships. I bought a one year extension to the warranty when the battery ran out.
My newest problem: I plug the iPod into my 12" PB 1.33 GHz via FireWire. iTunes opens automatically, then the screen goes grey and a dialog box in a bunch of languages tells me that I have to restart my computer. I cannot force quit, I have to hold my power button down to shut down the computer, then restart.
My iPod seems to work fine, and if I force quit iTunes before it boots the iPod will appear on my desktop fine and charge fine.
Is it a corrupted song file? A virus? A problem with iTunes? My Powerbook? The firewire cable? My iPod?
I really don't want to send it to Apple again cause all I get are new problems.
Thanks a ton!
I have a 3rd Generation iPod. A year after I bought it I got it replaced from Apple due to lack of battery charge. Since getting a "new" one, I've had tons of problems and have sent it to Apple for replacement/repair three times already.
I'm tired of sending it to Apple so that I can be without it for two to three weeks as it ships. I bought a one year extension to the warranty when the battery ran out.
My newest problem: I plug the iPod into my 12" PB 1.33 GHz via FireWire. iTunes opens automatically, then the screen goes grey and a dialog box in a bunch of languages tells me that I have to restart my computer. I cannot force quit, I have to hold my power button down to shut down the computer, then restart.
My iPod seems to work fine, and if I force quit iTunes before it boots the iPod will appear on my desktop fine and charge fine.
Is it a corrupted song file? A virus? A problem with iTunes? My Powerbook? The firewire cable? My iPod?
I really don't want to send it to Apple again cause all I get are new problems.
Thanks a ton!
Comments
BTW, what you are getting (the language screen) is called a Kernel panic. Basically, something deep in the OS crashed and is usually caused by hardware problems. Not what you want to hear. Sorry.
So you think its a problem with my computer? I will try to use a different computer and let you know if that solves anything.
Originally posted by Danosaur
Well I don't have Norton installed.
So you think its a problem with my computer? I will try to use a different computer and let you know if that solves anything.
do permissions repairs on the iPod and computer - what format is the iPod in. Try a reformat and reinstall the iPod software - make sure your computer is up to date.