Drive 10: Mircromat says "DOH!!!!"
Well, on my first visit to an Apple store I picked up a base station and a copy of Drive 10. Since I was at my in-laws, I couldn't do much with the AirPort (they have AOL and I didn't want to get into that) I decided to fool with Drive 10 on my Pismo.
Problem: Every time the app got to "volume structures", it unexpectedly quit. So, I tried rebooting...same problem. I zapped the PRAM...same problem. I also tried it with classic on and off, read the manual, booted form the Drive 10 CD and various other things.
Finally I broke down and called tech support. The guy told me that my version, 1.0.2, had that problem when it got to the volume structures portion of the tests (all others worked fine). He said they had already fixed it in 1.0.3 Well great, I thought.
Ready for the fix? They email me instructions on how to SEND THE CD BACK TO THEM SO THEY CAN SEND ME A NEW ONE. WTF?????
So, I have a $70 program I can't use and is brand new....I also can't check my email because it appears that my school district's server is down....guess which email address I gave them since I am checking my email on a PC??? Let me make sure you hear this: The utility I bought to fix problems on my machine has itself failed, right out of the box. Bastards....nice quality control there!
F$%#!!!!!!!!!!!!!!!!!!
Problem: Every time the app got to "volume structures", it unexpectedly quit. So, I tried rebooting...same problem. I zapped the PRAM...same problem. I also tried it with classic on and off, read the manual, booted form the Drive 10 CD and various other things.
Finally I broke down and called tech support. The guy told me that my version, 1.0.2, had that problem when it got to the volume structures portion of the tests (all others worked fine). He said they had already fixed it in 1.0.3 Well great, I thought.
Ready for the fix? They email me instructions on how to SEND THE CD BACK TO THEM SO THEY CAN SEND ME A NEW ONE. WTF?????
So, I have a $70 program I can't use and is brand new....I also can't check my email because it appears that my school district's server is down....guess which email address I gave them since I am checking my email on a PC??? Let me make sure you hear this: The utility I bought to fix problems on my machine has itself failed, right out of the box. Bastards....nice quality control there!
F$%#!!!!!!!!!!!!!!!!!!
Comments
Come on Micromat, where are the good utilities? Don't let Norton run the show...
If you haven't given DW a chance I suggest you try it.