MKV file doesn't work in VLC ("needs FMP4"?)

in Genius Bar edited January 2014
The torrent says it's an h.264 document, and I figure "oh, awesome. that's all they can talk bout when it comes to QuickTime 7" and I play the file and I get either a black screen (with the first file) or nothing at all (with the second file) while the audio plays just smoothly. It doesn't even launch in QuickTime.

What is the problem here?


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